1
Keep all notices and evidence
Retain the Notice of Enforcement, court or council letters, payment records and any evidence showing ownership or why the debt is disputed.
Enquiry received
Thank you, we’ve received your details
A member of the Bailiff Advice team will review the information you submitted and may contact you to explain the most appropriate next steps.
Because your enquiry may involve a disputed debt, a debt in another person’s name or a Magistrates’ Court fine, you may also need to contact the original creditor, the court or an independent debt-advice organisation.
What should you do next?
Your enquiry has been recorded. The correct next step will depend on who is legally responsible for the debt, whether liability or the amount is disputed, and which organisation issued the enforcement instruction.
2
Contact the correct organisation
A disputed balance may need to be raised with the original creditor, council or court. A debt in another person’s name may require proof that you are not liable.
3
Do not ignore enforcement
Submitting this enquiry does not automatically pause a visit, clamp, removal, sale, arrest warrant or other enforcement action.
Get free independent guidance
Citizens Advice provides information about bailiffs, disputed debts, court fines and what to do when a debt is not yours.
Bailiff Advice is not a court, council, enforcement company or
Citizens Advice. Information provided on this page is general and
does not replace independent legal or debt advice. An enquiry does
not guarantee that enforcement action will be stopped or suspended.