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Stopping enforcement

How to Stop Bailiffs Now

If bailiff action is threatened, the fastest useful step is to match the response to the debt and stage. Payment, an accepted arrangement, a valid challenge, a court order or formal protection may stop or pause enforcement, but none works in every case.

  • Match action to the enforcement stage
  • Know which routes can pause enforcement
  • Get every hold confirmed in writing
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What is the bailiff contacting you about?

May not be suitable in all circumstances. Our initial advice is free, but fees may apply and your credit rating may be affected if you opt for a debt solution.

How we produce this guidance

Key facts

First task
Identify the debt, authority and enforcement stage
Notice period
Usually at least 14 clear days before goods are controlled
At the door
Keep control of entry while you verify the case
Written proof
An offer or complaint is not the same as a confirmed hold
On this page 15 sections

This guide covers enforcement agents taking control of goods in England and Wales. Scotland and Northern Ireland use different procedures and terminology.

Keeping the door locked may protect the boundary of your home in many ordinary cases, but it does not cancel the debt, protect a vehicle outside or make a visit go away. Start by finding the creditor, debt type, legal authority, enforcement company, balance and next deadline. Then use the route that fits those facts.

If an agent is outside now, use the shorter bailiffs at your door checklist first. It deals with the immediate conversation, identity checks, entry and a vehicle at risk.

How can you stop bailiff action?

There are six main routes. More than one may be relevant, but each has a different job:

  1. Pay the verified enforcement balance. This can conclude the instruction when the correct amount reaches the right account.
  2. Secure an accepted payment arrangement. An offer alone is not a hold. Ask the company or creditor to confirm the terms and status in writing.
  3. Correct the debt or enforcement record. Use the route for the underlying Council Tax, penalty, judgment, fine, person, address or payment error.
  4. Ask a court to suspend, stay or set aside where the rules allow it. The right application depends on the judgment and enforcement power.
  5. Report vulnerability and request an adjustment or recall. Tell both the enforcement company and the creditor what is happening and what change you need.
  6. Use qualifying statutory debt protection. Breathing Space or a suitable formal debt solution may restrict enforcement for debts it covers.

Do not assume that a call, email, complaint, payment offer, court application or debt advice appointment has stopped action. Ask one direct question: "Is every visit, clamp, removal and sale action on hold, and until what date?" Keep the answer.

Start with the stage the case has reached

The same action can be useful at one stage and too late at another.

What has happened? What it usually means Best next move
You have a creditor warning but no Notice of Enforcement The case may not yet be at the statutory enforcement stage Contact the creditor, check liability and propose a workable resolution
A Notice of Enforcement has arrived The compliance period is running Verify the notice and use the deadline to pay, agree terms, challenge or seek advice
A visit is booked or the deadline has passed An attendance may happen and the next fee stage may be reached Ask for a written hold, keep control of entry and protect evidence about a vehicle or goods
An agent is at the door The enforcement stage is active Follow the doorstep checklist, verify the case and avoid making promises you cannot keep
A vehicle is clamped or goods are listed Goods may already be under legal control Check ownership, exemptions, paperwork and the precise method of control urgently
You signed a controlled goods agreement Listed goods remain controlled while the agreement is in force Read every term, deal with any missed payment before re-entry or removal is attempted
Goods have been removed or a sale notice has arrived The case is close to disposal and delay can remove options Get case-specific advice and contact the creditor, company and relevant court immediately

The detailed bailiff fee guide explains when each statutory stage can be charged. This page does not repeat the fee tables because the instruction date and type of enforcement determine which scale applies.

Use the Notice of Enforcement period

A Notice of Enforcement must normally be given at least 14 clear days before an enforcement agent takes control of goods. Certain days do not count when the period is calculated. A debt advice provider can request an extension to a minimum of 28 clear days if the request is submitted before the existing period expires, unless the debt is a non-eligible business debt.

The notice should identify the debtor, reference, enforcement power, debt, balance, possible further costs, payment route and deadline. Notices issued under the amended rules also have to signpost free debt advice and the possible extension.

Use the period to do work that changes the case:

  • compare the name and address with your records
  • identify the creditor and legal authority
  • reconcile the original debt, costs, fees and payments
  • contact the creditor as well as the enforcement company where liability is disputed
  • send a realistic proposal with an income and expenditure summary if you need instalments
  • report vulnerability and explain the adjustment you need
  • ask a debt adviser whether the extension, Breathing Space or another solution fits
  • obtain written confirmation of any agreement or hold

The Notice of Enforcement guide covers service, required information and deadline calculation in detail. A defect may support a challenge, but do not treat a disputed notice as cancelled until the company, creditor or court confirms the outcome.

Choose the stopping route that matches the problem

Pay or agree affordable terms

Before paying, verify the company independently, quote the correct reference and request an up-to-date breakdown. If you can clear the verified balance, ask for a receipt and written confirmation that the enforcement instruction is settled.

If you need instalments, make a proposal you can maintain. State the amount, frequency, first payment date and the figures behind it. A payment plan only prevents further visits while the relevant company or creditor accepts it and the arrangement is kept.

If an offer has been declined, use what to do when a bailiff refuses a payment plan. That guide owns the detailed affordability, creditor escalation and court-payment routes.

Correct a wrong debt, person, amount or process

"I dispute it" is not enough on its own because different bodies control different errors. Send the evidence to the decision-maker as well as the enforcement company:

  • Wrong person or old address: give proportionate evidence showing who lives there and who owns valuable goods. Use the wrong-person debt guide.
  • Paid or wrong balance: send receipts, bank entries and a clear reconciliation to the creditor and company.
  • Council Tax liability: raise billing periods, liable person, discounts, reductions and payments with the council. The agent cannot decide those billing questions.
  • Parking or traffic process: use the issuing authority and Traffic Enforcement Centre route that fits the missing notice or decision.
  • Wrong judgment: identify whether the issue is payment terms, a default judgment entered incorrectly, a defence with a real prospect of success or another good reason for setting aside.
  • Wrong warrant or writ details: contact the issuing court and ask what application and evidence the case requires.

Ask for enforcement to be held while the issue is considered, but keep working to the existing deadline unless a hold or order is confirmed.

Use the correct court route

For a County Court warrant, Form N245 is the HM Courts and Tribunals Service form used to ask the court to suspend a warrant or change the amount payable under a court order. Civil Procedure Rule 83.7 also allows a debtor or other person liable under a writ of control or warrant to apply for a stay of execution.

A default judgment has different tests. Rule 13.2 covers cases where the court must set it aside because it was wrongly entered. Rule 13.3 covers the court's discretion where there is a real prospect of successfully defending the claim or another good reason, and promptness is relevant.

An application and an order are not the same thing. Confirm whether enforcement is stayed while the application is considered. The warrant of control guide and CCJs and bailiffs guide explain the County Court routes without mixing them up with Council Tax, parking or criminal fine procedures.

Report vulnerability to the firm and creditor

Illness, disability, mental health problems, pregnancy, bereavement, domestic abuse, communication needs or a recent crisis may affect whether the standard process is appropriate. Explain the practical effect, not only the label. For example, say if a visit creates a medical risk, if you need written contact, if somebody helps you manage money or if extra time is needed to obtain advice.

The Ministry of Justice National Standards are guidance rather than legislation. They say creditors and enforcement agents have roles in identifying and responding to vulnerable situations, and that creditors should be prepared to take control of a case where necessary.

Ask for a specific outcome: a pause, written-only contact, referral to a welfare team, more time, an affordable review or return to the creditor. The dedicated vulnerability guide covers evidence and escalation.

Check whether statutory debt protection applies

Breathing Space can create a 60-day moratorium for qualifying debts after an authorised debt adviser starts it and the register entry is made. Once an enforcement agent is notified or otherwise aware of a moratorium for the debt, regulation 12 restricts notice, visits to take control of goods, taking control and sale. One important limit is that goods already in the agent's possession before the moratorium may still be sold.

Not every debt qualifies. Criminal court fines are excluded, and the protection does not begin merely because you booked an advice appointment. Read Breathing Space and bailiffs for eligibility, excluded debts, notification and what happens to controlled goods.

Other debt solutions have different entry tests and effects. Use the debt solutions comparison for DMPs, DROs, IVAs and bankruptcy. The purpose of this stopping guide is to identify the route, not to recommend a solution without a full debt and affordability review.

If a visit is imminent or an agent is outside

For Council Tax, parking penalties and ordinary County Court or High Court money enforcement at a home, keep external doors locked while you verify the case and get advice. Speak through the door, a window or a video doorbell. Ask for the agent's name, company, creditor, reference and the authority being enforced.

Do not turn that into a universal rule. Different entry powers can apply to some criminal fines, specified tax enforcement, business premises, and lawful re-entry after a controlled goods agreement has been broken. Under paragraph 19A that re-entry requires the agent to have already had power to enter the premises under paragraph 16, so a breach alone does not create an entry power where none already existed. The force-entry guide separates those situations by debt and stage.

A locked home also does not protect a debtor-owned vehicle outside. If a car is at risk, gather the V5C, purchase or finance documents, proof of work use and any disability evidence. Do not interfere with a clamp. Follow the car and clamping guide instead.

You can still contact the official office, pay through a verified route or negotiate without inviting entry. Record who said what and ask for the result in writing before treating the visit as cancelled.

If goods have already been controlled

The law permits an agent to take control only of goods in which the debtor has an interest, and regulations protect defined categories of exempt goods. Ownership and exemption are therefore evidence questions, not arguments to leave until sale day. Keep invoices, bank records, finance agreements and third-party statements.

A controlled goods agreement should identify the case, people signing, listed goods and repayment terms, and a signed copy should be given when it is made. Once goods are controlled, do not sell, hide or dispose of them. If an item is not the debtor's, is exempt or was described incorrectly, raise that with evidence immediately.

Breach can materially change entry risk, but only where an entry power already exists. Paragraph 19A of Schedule 12 applies only where all three conditions are met: the agent already has power to enter the premises under paragraph 16, the agent took control of the goods through a controlled goods agreement, and the debtor failed to comply with that agreement. Only where paragraph 19A applies does paragraph 17 permit reasonable force to enter. A breach does not create an entry power where none already existed. Read what a controlled goods agreement changes before a missed instalment turns into a removal visit.

If goods are already in a van, storage or sale process, seek urgent case-specific advice. A later payment offer, complaint or Breathing Space may not undo steps already completed.

Match the route to the debt type

Debt or authority Who controls the underlying issue? Detailed guide
Council Tax liability order The council controls billing and liability; the enforcement company controls its operational case Council Tax bailiffs
Parking or traffic warrant The issuing authority and, for the relevant statutory process, the Traffic Enforcement Centre Bailiffs and parking fines
County Court warrant of control The County Court controls suspension, variation and judgment applications Warrant of control
High Court writ of control The court controls a stay; the authorised HCEO or company manages the instruction Writ of control
Magistrates' court fine The issuing court and approved enforcement provider Magistrates' court fines
Business rates or commercial enforcement The authority, creditor, lease and enforcement power determine the route Bailiffs and your business

Do not use a remedy for one row on another. A Council Tax billing dispute is not a County Court set-aside application, and a traffic witness statement is not a general form for every warrant.

Build one evidence pack

Keep a single folder containing:

  • every page of the notice, envelope and visit record
  • the creditor, company and enforcement references
  • the warrant, writ, liability order details or court claim number you have been given
  • a dated balance showing debt, costs, fees and payments separately
  • payment receipts and bank evidence
  • tenancy, Council Tax or utility records where identity or address is disputed
  • receipts, finance agreements and ownership statements for goods or a vehicle
  • controlled goods agreements, clamp notices and sale notices
  • medical or support evidence you choose to provide
  • copies of emails, web forms and letters, with delivery evidence
  • a call log recording names, dates, promises and the status of any hold

Good evidence makes the request easier to decide and reduces the risk of the creditor, court and enforcement company each receiving a different version.

What does not stop bailiffs by itself?

Several actions may help but should not be mistaken for protection:

  • keeping the door locked
  • making a payment offer that has not been accepted
  • sending a complaint without requesting a separate hold
  • telling the company the debt is disputed without using the correct challenge route
  • booking a debt advice appointment before any moratorium begins
  • submitting a court form without checking whether a stay has been ordered
  • paying the original creditor without confirming what remains due under the enforcement instruction
  • moving or disposing of goods that are already controlled

The practical test is simple: do you have written confirmation from the decision-maker, an active statutory protection or a court order that covers this debt and this enforcement step?

Your action plan for today

  1. Photograph the notice, envelope, visit record, clamp or controlled goods agreement.
  2. Write down the creditor, debt type, authority, company, balance and next deadline.
  3. Verify the company's contact details independently before sharing information or paying.
  4. Choose the route: pay, propose, dispute, court application, vulnerability request or debt protection.
  5. Send the request and evidence to every body that needs to act, not only the visiting agent.
  6. Ask whether visits, clamps, removal and sale are on hold, and ask for the end date.
  7. Keep doors secure where the debt and entry rules make that appropriate, and deal separately with any vehicle outside.
  8. If you cannot identify the right route or the next step is imminent, tell us what has happened so the case can be reviewed in the correct order.

Frequently asked questions

Can you legally stop bailiffs?

Sometimes. Paying the verified balance, securing an accepted arrangement, correcting an error, obtaining a court order or starting qualifying statutory protection may stop or pause enforcement. The correct route depends on the debt, authority and stage.

How do I stop bailiffs before they visit?

Use the Notice of Enforcement period to verify the account, contact the creditor and enforcement company, make a sustainable proposal, report vulnerability and obtain debt advice. Ask for a written hold before assuming the visit is cancelled.

Does offering a payment plan stop a visit?

Not on its own. The company or creditor needs to accept the arrangement and confirm how enforcement will be held. Keep the written terms and pay in the agreed way and on time.

Do I have to let a bailiff into my home?

For Council Tax, parking penalties and ordinary money judgments, you can usually keep the door locked while you verify and deal with the case. Criminal fines, specified tax powers, business premises and controlled-goods re-entry can be different, so check the debt and authority.

Can Breathing Space stop bailiff action?

It can pause specified enforcement for a qualifying debt after an authorised debt adviser starts the moratorium. It does not cover every debt, and goods already taken into the agent's possession before it starts may still be sold.

What if the debt is not mine?

Tell the creditor and company immediately and send proportionate evidence about identity, residence and ownership. Schedule 12 allows an agent to take control only of goods in which the debtor has an interest, but evidence should be supplied before removal or sale.

Does a complaint automatically stop enforcement?

No. Make the complaint, but separately request a hold and use any court or statutory challenge that applies. Ask for written confirmation of what has been suspended and for how long.

Can a court stop a warrant or writ?

There are court routes to suspend or stay some warrants and writs. Form N245 is used for a County Court warrant or payment variation, while other applications and legal tests apply to a High Court writ or a judgment that should be set aside.

What if I have signed a controlled goods agreement?

Read the listed goods, ownership, exemptions, instalments and next date immediately. Paragraph 19A of Schedule 12 applies only where all three conditions are met: the agent already has power to enter the premises under paragraph 16, the agent took control of the goods through a controlled goods agreement, and the debtor failed to comply with that agreement. Only where paragraph 19A applies does paragraph 17 permit reasonable force to enter. A breach does not create an entry power where none already existed. Contact the company before default and get advice about anything incorrectly listed.

Can bailiffs take my partner's belongings?

An enforcement agent may take control only of goods in which the debtor has an interest. Send proof of third-party ownership promptly, because an unsupported statement may not resolve the issue before removal.

Sources

  1. Taking Control of Goods Regulations 2013, regulation 6, as amended by SI 2026/366 legislation.gov.uk
    notice of enforcement must be given to the debtor not less than 14 clear days before the enforcement agent takes control of the debtor's goods. Where, before the expiration of the period of notice indicated in the notice of enforcement, a request is submitted by a debt advice provider on behalf of the debtor, the minimum period of notice referred to in paragraph (1) must be extended to a minimum of 28 clear days before the enforcement agent takes control of the goods. The extension under paragraph (1A) does not apply where the debt is non-eligible business debt. Where the period referred to in paragraph (1) or (1A) includes a Sunday, bank holiday, Good Friday or Christmas Day that day does not count in calculating the period.
    Checked 2026-08-17
  2. Taking Control of Goods Regulations 2013, regulation 7 (form and contents of notice) legislation.gov.uk
    Notice of enforcement must be given in writing, and must contain the following information— (a) the name and address of the debtor; (b) the reference number or numbers; (c) the date of notice; (d) details of the court judgment or order or enforcement power by virtue of which the debt is enforceable against the debtor; (e) the following information about the debt— (i) sufficient details of the debt to enable the debtor to identify the debt correctly; (ii) the amount of the debt including any interest due as at the date of the notice; (iii) the amount of any enforcement costs incurred up to the date of notice; and (iv) the possible additional costs of enforcement if the sum outstanding should remain unpaid… (f) how and between which hours and on which days payment of the sum outstanding may be made; (g) a contact telephone number and address… (h) the date and time by which the sum outstanding must be paid to prevent goods of the debtor being taken control of and sold… (i) the availability of free advice from a debt advice provider and the contact details for such providers; and (j) the possibility of obtaining an extension of the minimum notice period under regulation 6(1A).
    Checked 2026-08-17
  3. Tribunals, Courts and Enforcement Act 2007, Schedule 12, paragraph 10 legislation.gov.uk
    An enforcement agent may take control of goods only if they are goods of the debtor.
    Checked 2026-08-17
  4. Taking Control of Goods Regulations 2013, regulation 4 legislation.gov.uk
    items or equipment (for example, tools, books, telephones, computer equipment and vehicles) which are necessary for use personally by the debtor in the debtor's employment, business, trade, profession, study or education, except that in any case the aggregate value of the items or equipment to which this exemption is applied shall not exceed £1,350… assistance dogs (including guide dogs, hearing dogs and dogs for disabled persons), sheep dogs, guard dogs or domestic pets; a vehicle on which a valid disabled person's badge is displayed.
    Checked 2026-08-17
  5. Tribunals, Courts and Enforcement Act 2007, Schedule 12, paragraph 14 (entry without warrant — relevant premises) legislation.gov.uk
    An enforcement agent may enter relevant premises to search for and take control of goods. Where there are different relevant premises this paragraph authorises entry to each of them. This paragraph authorises repeated entry to the same premises, subject to any restriction in regulations. If the enforcement agent is acting under section 72(1) (CRAR), the only relevant premises are the demised premises. Otherwise premises are relevant if the enforcement agent reasonably believes that they are the place, or one of the places, where the debtor— (a) usually lives, or (b) carries on a trade or business.
    Checked 2026-08-22
  6. Tribunals, Courts and Enforcement Act 2007, Schedule 12, paragraph 17 legislation.gov.uk
    Where paragraph 18, 18A, 19 or 19A applies, an enforcement agent may if necessary use reasonable force to enter premises or to do anything for which the entry is authorised.
    Checked 2026-08-17
  7. Tribunals, Courts and Enforcement Act 2007, Schedule 12, paragraph 19A legislation.gov.uk
    This paragraph applies if these conditions are met— (a) the enforcement agent has power to enter the premises under paragraph 16; (b) the enforcement agent has taken control of the goods by entering into a controlled goods agreement with the debtor; (c) the debtor has failed to comply with any provision of the controlled goods agreement.
    Checked 2026-08-17
  8. Taking Control of Goods Regulations 2013, regulation 15 (controlled goods agreements) legislation.gov.uk
    The agreement must be in writing and signed by the enforcement agent and— (a) the debtor… The agreement must contain the following information— (a) the name and address of the debtor; (b) the reference number or numbers and the date of the agreement; (c) the names of the persons entering into the agreement; (d) a contact telephone number and address at which, and the days on which and the hours between which the enforcement agent or the enforcement agent's office may be contacted; (e) a list of the goods of which control has been taken with a description to enable the debtor to identify the goods correctly, including, where applicable— (i) the manufacturer, model and serial number of the goods; (ii) in the case of a vehicle, the manufacturer, model, colour and registration mark of the vehicle… and (f) the terms of the arrangement entered into between the enforcement agent and the debtor for the repayment, by the debtor, of the sum outstanding. At the time of entering into the agreement, the enforcement agent must give a copy of the signed agreement to the person who signed it.
    Checked 2026-08-17
  9. Taking Control of Goods Regulations 2013, regulation 20 (mode of entry or re-entry to premises) legislation.gov.uk
    The enforcement agent may enter relevant or specified premises under paragraph 14 or 15 of Schedule 12 respectively, or re-enter premises under paragraph 16 of Schedule 12, only by— (a) any door, or any usual means by which entry is gained to the premises (for example, a loading bay to premises where a trade or business is carried on); or (b) any usual means of entry, where the premises are a vehicle, vessel, aircraft, hovercraft, a tent or other moveable structure.
    Checked 2026-08-22
  10. Taking Control of Goods (Fees) Regulations 2014, Schedule 1 Table 1, as amended by SI 2026/366 legislation.gov.uk
    Compliance stage £79.00 0%; Enforcement stage £247.00 7.5%; Sale or disposal stage £116.00 7.5% — percentage of sum to be recovered exceeding £1900.
    Checked 2026-08-17
  11. Form N245: apply to suspend a warrant or vary payments made by a court order HM Courts and Tribunals Service
    Use this form to ask the court to change the amount you must pay to a person or business you owe money to, or to suspend a warrant issued by a court.
    Checked 2026-08-17
  12. Civil Procedure Rules, rule 83.7 (writs of control and warrants — power to stay execution or grant other relief) legislation.gov.uk
    the debtor or other party liable to execution of a writ of control or a warrant may apply to the court for a stay of execution… Where the application for a stay of execution is made on the grounds of the applicant's inability to pay, the witness statement required by paragraph (6)(b) must disclose the debtor's means. If the court is satisfied that— (a) there are special circumstances which render it inexpedient to enforce the judgment or order; or (b) the applicant is unable from any reason to pay the money, then… the court may by order stay the execution of the judgment or order, either absolutely or for such period and subject to such conditions as the court thinks fit.
    Checked 2026-08-17
  13. Civil Procedure Rules, rule 13.2 (cases where the court must set aside a default judgment) legislation.gov.uk
    The court must set aside a judgment entered under Part 12 if judgment was wrongly entered because— (a) in the case of a judgment in default of an acknowledgment of service, any of the conditions in rule 12.3(1) and 12.3(3) was not satisfied; (b) in the case of a judgment in default of a defence, any of the conditions in rule 12.3(2) and 12.3(3) was not satisfied; or (c) the whole of the claim was satisfied before judgment was entered.
    Checked 2026-08-22
  14. Civil Procedure Rules, rule 13.3 (cases where the court may set aside or vary a default judgment — real prospect or other good reason; promptness) legislation.gov.uk
    In any other case, the court may set aside or vary a judgment entered under Part 12 if— (a) the defendant has a real prospect of successfully defending the claim; or (b) it appears to the court that there is some other good reason why— (i) the judgment should be set aside or varied; or (ii) the defendant should be allowed to defend the claim. In considering whether to set aside or vary a judgment entered under Part 12, the matters to which the court must have regard include whether the person seeking to set aside the judgment made an application to do so promptly.
    Checked 2026-08-22
  15. Debt Respite Scheme (Breathing Space Moratorium and Mental Health Crisis Moratorium) (England and Wales) Regulations 2020, regulation 5 legislation.gov.uk
    A "qualifying debt" means any debt or liability other than non-eligible debt… A qualifying debt includes— (a) any amount which a debtor is liable to pay under or in relation to— (i) an order or warrant for possession of the debtor's place of residence or business, (ii) a court judgment, or (iii) a controlled goods agreement; (b) any debt owed or liability payable to the Crown. In these Regulations "non-eligible debt" means— (a) secured debt which does not amount to arrears in respect of secured debt, (b) non-eligible business debt, (c) any debt which a debtor incurred by means of any fraud or fraudulent breach of trust by the debtor, (d) any liability in respect of a fine imposed by a court for an offence…
    Checked 2026-08-17
  16. Debt Respite Scheme Regulations 2020, regulation 12 (agent appointed by creditor) legislation.gov.uk
    During a moratorium period, an enforcement agent appointed in relation to a moratorium debt who is notified of a moratorium or is otherwise aware that a moratorium is in place in relation to a debtor must not in relation to any moratorium debt— (a) give notice to the debtor under paragraph 7 of Schedule 12 to the Tribunals, Courts and Enforcement Act 2007, (b) visit the debtor's place of residence or business for the purpose of taking control of goods, (c) take control of goods, (d) sell goods belonging to the debtor unless the enforcement agent took possession of the goods prior to the start of the moratorium, or (e) require the debtor to pay fees, penalties or charges that accrue during a moratorium period relating to the storage of goods seized before the start of the moratorium. After the end of a moratorium period, an enforcement agent is not entitled to require a debtor to pay the fees, penalties or charges referred to in paragraph (4)(e) that accrued during the moratorium period.
    Checked 2026-08-17
  17. Debt Respite Scheme Regulations 2020, regulation 26 (duration of breathing space moratorium) legislation.gov.uk
    A breathing space moratorium starts on the day following the day on which the Secretary of State causes an entry to be made on the register in accordance with regulation 25(2)(a). A moratorium continues for 60 days beginning with the date on which it started in accordance with paragraph (1) unless— (a) it ends in accordance with regulation 21 as a result of the death of the debtor, or (b) it is cancelled in accordance with regulations 18, 19 or 27.
    Checked 2026-08-17
  18. Taking control of goods: national standards (2014) Ministry of Justice
    Creditors should act proportionately when seeking to recover debt, taking into account debtors' circumstances… Creditors must consider the appropriateness of referring debtors in potentially vulnerable situations to enforcement agents and, if they choose to proceed, must alert the enforcement agent to this situation… Should a debtor be identified as vulnerable, creditors should be prepared to take control of the case, at any time, if necessary… Enforcement agents should be trained to recognise vulnerable debtors, to alert creditors where they have identified such debtors and when to withdraw from such a situation… The debtor should be able to easily find out how to make a complaint and obstacles should not be placed in their way.
    Checked 2026-08-17

Next step

Not sure where you stand?

Tell us what has happened and we will work out what your options actually are: which stage you are at, what the fees should be, and what can still be challenged.

  • We tell you if an independent service is the better route
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  • Specialists in enforcement, not general debt advice
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