When a bailiff gets in contact with you, make sure to tell the bailiff of the situation you’re in. As this could class you as ‘vulnerable’. If you are classified as vulnerable, a bailiff must follow certain guidelines.
Below we explain what counts as ‘vulnerable’ and what guidelines a bailiff must follow if you are.
What Counts as ‘vulnerable’?
People who are disabled
People who are seriously ill
People who have mental health problems
Someone who is pregnant
People who are 65 years old or older
People who are below the age of 18 years old
People who can’t read or can’t speak English well
People who are unemployed
What are the guidelines bailiffs must follow?
Can not visit your home when alone
They should give you more time to search for solutions/seek advice
Give you extra time to make a payment offer
Never threaten to take anything that helps with your health
They must make sure you receive debt advice before taking any action
What should you do if a Bailiff contacts you and you’re classed as vulnerable?
Bailiff Advice can help. Get in touch with us today 0800 001 6542. Our lines are open Monday-Friday 9am-7pm.
Call Today 0800 001 6542 Lines are open Monday-Friday 9am-7pm
To find out more about managing your money and getting free advice, visit Money Helper, an independent service set up to help people manage their money.
*Our advice on your options is ALWAYS FREE. We will always notify you if a solution you choose has any cost.
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Bailiff Advice is a trading style of My Debt Plan Ltd.
Registered address 2nd Floor Blenheim Court, Cheadle, Cheshire, England, SK8 2JY Company Registered in England and Wales Number 10992838 Data Protection ZB284067.
My Debt Plan Ltd provides insolvency solutions to individuals, specialising in IVA’s. All advice given is provided in reasonable contemplation of an insolvency appointment. Where you are not suitable for an IVA, we may refer you to one of our trusted partners who specialise on alternative solutions.
You will be contacted by Bailiff Advice.
Lucy Novo Deakin is a licensed insolvency practitioner in the UK by the Insolvency Practitioners Association (IPA).
