Stop Ross & Roberts! You Have Rights

Are Ross & Roberts Enforcement threatening to visit your home or seize your belongings? You do not have to face them alone. A formal debt solution such as an IVA could legally stop bailiff action, protect your assets, and freeze ongoing enforcement fees today.

Facing Ross & Roberts enforcement action? Get help to stop visits, protect your belongings, and stop further fees.

✓ Stop enforcement action
✓ Protect your belongings
✓ Write off unaffordable debt
✓ Take back control

Stop Bailiff Action

May not be suitable in all circumstances. Fees may apply and credit rating could be affected.

What is the bailiff contacting you about?

Council Tax Parking Fines Magistrates' Court Fines Not Sure / Other Debt

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For free, independent advice, you should visit to Money Helper via their website.

What We Do

Stop Bailiff Visits

We act fast to stop Ross & Roberts Enforcement visits and get things under control. Speak to our team today and take back your peace of mind.

Speak With Your Council

We deal directly with the council on your behalf to prevent further action from Bristow & Sutor and find a solution quickly.

Affordable Repayment

We help arrange realistic repayment plans based on what you can afford, taking the pressure off.

Debt Write-Off Options

You may be able to reduce or write off your debt. Solutions like an IVA could help you get your finances back under control.

Types of debts we deal with

Council Tax Arrears

Missed payments can lead to a liability order. We can help you stop bailiff action and set up a manageable plan.

High Court Enforcement

HCEOs have greater powers than standard bailiffs. We provide immediate advice to protect your home and assets.

Penalty Charge Notice

Unpaid traffic or parking fines can escalate quickly. Don't let a Parking ticket turn into a bailiff visit.

CCJ’s

Once A CCJ is issued, creditors are given more powers to enforce the debt. We can step in and stop further acton.

Notice Of Enforcement

Receiving this notice means you have 7 days before a bailiff visits. We could Stop this before its too late.

Utility Arrears

Unpaid utility bills can quickly escalate. We can step in to stop home visits and protect your essential services.

Some Of The Bailiffs We Stop

Ross & Roberts Bailiff Help

Who Are Ross & Roberts?

Ross & Roberts are enforcement agents who may be instructed to collect unpaid council, parking, business rates or other enforcement debts. If you have received a Notice of Enforcement, letter, text message, phone call or visit from Ross & Roberts bailiffs, it is important to check what the debt relates to, what stage the case is at, and what options may be available before further enforcement action is taken.

What debts do Ross & Roberts collect?

Ross & Roberts commonly deal with local authority and enforcement debts. This can include:

Council Tax arrears passed to enforcement.
Business rates and non-domestic rates.
Parking fines and Penalty Charge Notices.
Private parking enforcement cases.
Commercial landlord and rent-related enforcement debts.
Other accounts passed for debt recovery or enforcement action.

The action Ross & Roberts can take will depend on the type of debt, the notices already issued, and whether the case is still at the compliance stage or has moved to an enforcement visit.

Ross & Roberts company details

Company name Ross & Roberts Limited

Company number 03365520

Registered office 6 Europa Boulevard, Birkenhead, England, CH41 4PE

Service type Enforcement and debt recovery agents

Website www.rossandroberts.com

ECB accreditation Accredited firm since October 2023

Do I have to deal with Ross & Roberts directly?

You can contact Ross & Roberts directly, but you should avoid agreeing to a payment you cannot afford just because you feel under pressure. If Ross & Roberts have visited, threatened to remove goods, added enforcement fees, clamped a vehicle, or rejected a payment offer, we can help you understand your rights and look at options to stop further action where possible.

Dealing with Ross & Roberts enforcement action? Get help before more visits, fees or removal action are added.

Speak To An Advisor

Frequently Asked Questions About Ross & Roberts

Can a Ross & Roberts bailiff force entry into my home?

In almost all cases involving council tax arrears, traffic penalties (PCNs), or County Court Judgments (CCJs), Ross & Roberts cannot force their way into your home. They can only enter peacefully through an unlocked door or if you invite them in. They cannot use a locksmith, break locks, or push past you. The only time they can force entry is if they have previously entered your home peacefully and you have broken a signed Controlled Goods Agreement.

I received a "Notice of Enforcement" from Ross & Roberts. What should I do?

Do not ignore it. A Notice of Enforcement is a formal legal warning giving you a minimum of 7 clear days to clear the debt or set up a repayment plan before an enforcement agent visits your property. Acting during this 7-day "compliance stage" keeps your fees capped at the statutory £79 minimum and stops a bailiff from turning up at your door

Can Ross & Roberts take my car if it is parked outside?

Yes. Even if you refuse to let a bailiff inside your house, Ross & Roberts can legally clamp and remove a vehicle parked on your driveway or a public highway. However, they cannot touch your car if it is subject to an active Hire Purchase (HP) or PCP agreement, displays a valid Disabled Blue Badge, or is strictly required for your trade or business (up to a value of £1,350). If you have received a notice, parking your car on private property elsewhere is highly recommended while resolving the debt

What items are Ross & Roberts legally banned from taking?

Enforcement agents must leave you with basic living necessities. They are legally prohibited from seizing essential household furniture, clothing, bedding, food, white goods (like your cooker or fridge), or medical equipment. They also cannot take items belonging strictly to someone else (such as a partner or landlord), provided you can prove ownership via receipts or finance statements.

Can I set up a payment plan directly with Ross & Roberts?

es, you can request a payment plan, but bailiff firms are under no legal obligation to accept low installment offers, especially if the council or creditor wants the debt cleared rapidly. If Bristow & Sutor refuse your informal payment offer or demand amounts you genuinely cannot afford, a formal debt solution like an Individual Voluntary Arrangement (IVA) can be used to legally freeze the debt and halt all bailiff action

What happens if I am considered a "vulnerable person"?

Under the UK's Taking Control of Goods Regulations, Ross & Roberts must follow strict guidelines if you are classified as vulnerable. This includes individuals suffering from severe physical or mental illness, the elderly, individuals with learning difficulties, or recent victims of severe trauma (like a bereavement). If you notify them of your vulnerability and provide evidence, they must refer the case back to the local council or creditor and halt active doorstep enforcement.

You will be contacted by Bailiff Advice which is a trading style of My Debt Plan Ltd.

My Debt Plan Ltd provides insolvency solutions to individuals, specialising in IVA’s. All advice given is following an initial fact find, tailored to your individual circumstances and provided in reasonable contemplation of an insolvency appointment. Our advice on your options is always free and we will notify you if a solution you choose has a fee associated with it. Where you are not suitable for an IVA, we may refer you to one of our trusted partners who specialise in alternative solutions.

Registered address 2nd Floor Blenheim Court, Cheadle, Cheshire, England, SK8 2JY Company Registered in England and Wales Number 10992838 Data Protection ZB284067.

Lucy Novo Deakin of My Debt Plan Ltd and Adam Charles Southard of SLWB Ltd are insolvency practitioners in the UK licensed by the Insolvency Practitioners Association (IPA).

For cases approved from 1st January to 31st December 2025 the average percentage of debt forgiveness was 70%.

A debt write off amount between 25% and 75% is realistic, however, the debt write off amount will differ for each customer upon their individual financial circumstances and is subject to approval of their creditors. Any remaining qualifying unsecured debt in your IVA will be written off, however some unsecured debts will be excluded, such as court fines, child maintenance and student loans, therefore you will need to continue paying these both during and after the IVA.

To find out more about managing your money and getting free advice, visit Money Helper, an independent service set up to help people manage their money.

Stop Ross & Roberts! You Have Rights

What is the bailiff contacting you about?

Rated
Excellent

40,000+
Helped

100%
Confidential