Andrew James Enforcement Bailiffs: Letters, Visits and What to Do

Andrew James Enforcement Limited is a private enforcement company based in Swansea. Its official website lists Council Tax enforcement, business rates enforcement, commercial rent arrears recovery, sundry debt collection and decriminalised parking enforcement among its services.

The company is an enforcement business. Its certificated enforcement agents are commonly called bailiffs and may act under liability orders, warrants of control and other recognised enforcement powers.

Usually not. Andrew James Enforcement normally acts for the council, landlord, court authority or other client identified on the correspondence. The instructing client usually decides questions about liability, cancellation or recall.

Its published services include Council Tax, non-domestic business rates, commercial rent arrears, sundry debts and decriminalised parking debts. Its privacy notice also refers to magistrates' liability orders, warrants of control, arrest warrants and general debt collection.

A letter usually means a client has referred an unpaid account for collection or enforcement. Check the creditor, debt type, legal authority, balance, fees, reference and response deadline before paying or disputing it.

Compare the company name, address and reference with the official Andrew James website. Contact the company independently on 01792 645533 or enquiries@ajenforce.co.uk rather than relying only on contact details in an unexpected text or email.

Andrew James publishes an official online payment portal. It also accepts card payments by telephone on 01792 645533 and publishes postal payment instructions for cheques, bankers drafts, building society cheques and registered cash.

The official web payment service is hosted at andrewjames.mysecurepay.co.uk. It asks for the Andrew James reference number, name, postcode and contact number before the payment amount and card details are entered.

Contact Andrew James as early as possible and provide an affordable proposal supported by an income and expenditure summary where requested. An arrangement is not guaranteed and should be confirmed in writing.

There is no single step that always stops enforcement. Depending on the case, action may be resolved by payment, an accepted arrangement, correction by the creditor, evidence that goods belong to someone else, vulnerability support, Breathing Space or an appropriate formal debt solution.

It is the formal notice normally issued before an enforcement agent takes control of goods. It should identify the debtor, creditor, debt, enforcement authority, balance, fees, payment methods, contact information and the deadline.

For cases governed by the current Taking Control of Goods Regulations, at least 14 clear days' notice must normally be given. An eligible non-business debt can receive a minimum 28-day period where a qualifying request is submitted by a debt advice provider before the deadline.

Yes. Once the applicable notice period has expired, an enforcement agent does not normally have to give an exact appointment time before attending.

For ordinary Council Tax, business rates or parking enforcement at a residential address, an agent cannot normally force entry on a first visit. Different rules can apply to commercial premises, certain warrants and re-entry to inspect or remove goods already controlled.

For ordinary Council Tax and parking debts you do not normally have to open the door or invite the agent inside. You can speak through a closed door and request identification, the case reference and a written balance.

An enforcement agent may clamp or remove a vehicle owned by the debtor if it is not exempt. Ownership, finance, disability use, work use and the location of the vehicle can all affect the position, so provide evidence quickly.

A vehicle subject to hire purchase or another finance agreement may be wholly or partly owned by the finance company. Send the agreement and a current finance statement immediately. The legal position depends on the agreement and the debtor's interest in the vehicle.

Goods owned entirely by another person should not be taken for the debtor's liability. The owner should provide receipts, bank records, finance documents, warranties or other evidence and may need to use the formal third-party claim process.

Protected goods include basic household necessities, qualifying items needed for care, goods owned by someone else and work or study equipment up to the statutory aggregate limit of £1,350. Some disability and emergency-use vehicles are also exempt.

It is a written agreement listing goods that have been taken into legal control but left in place while payments are made. The debtor must understand the agreement. Breaking it can lead to a return visit and possible removal of the listed goods.

Contact the company immediately and explain the reason for the missed payment. A default may cancel the arrangement, lead to a visit or allow further action against goods already controlled. Ask for any revised terms in writing.

For relevant non-High-Court instructions received by an enforcement provider on or after 1 May 2026, the fixed fees are £79 at compliance, £247 at enforcement and £116 at sale or disposal. A 7.5% percentage fee can apply to the amount above £1,900 at the enforcement and sale stages.

They can. Relevant instructions received before 1 May 2026 may use the previous fixed fees of £75, £235 and £110, with the 7.5% threshold applying above £1,500. Ask for the instruction date and a full fee breakdown.

A compliance fee can potentially apply to each separate enforceable instruction referred to the company. Ask the council and Andrew James for a list of every liability order, reference, principal balance, court cost and fee.

A council may accept a direct payment, but this does not automatically cancel the enforcement instruction or remove fees already due. Ask both organisations to confirm the remaining balance and whether the case has been recalled.

Contact Andrew James and the instructing creditor promptly. Request a breakdown and copies of the relevant order or warrant. Liability, billing and appeal issues usually have to be decided by the council, court or original creditor.

You do not become liable merely because a letter was sent to your address. Tell Andrew James, provide reasonable evidence of current occupation and keep ownership documents for vehicles or valuable goods at the property.

A dedicated publicly listed welfare telephone number or vulnerability email could not be confirmed on the official pages reviewed. Use the general telephone or email, ask for vulnerability to be recorded and also contact the instructing creditor.

The company says it will try to resolve straightforward disputes by telephone. Written complaints can be emailed to enquiries@ajenforce.co.uk or posted to Latheron Chambers, 41 Mansel Street, Swansea, SA1 5SW. You can also complain to the instructing creditor.

The official general and card-payment telephone number published by Andrew James Enforcement is 01792 645533.

The official general and complaints email published by the company is enquiries@ajenforce.co.uk. The separate data@ajenforce.co.uk address is published for data-protection and subject-access requests.

Current telephone opening hours were not clearly published on the official pages reviewed. Check the latest letter or contact the company using its official telephone or email.

A qualifying debt included in Breathing Space receives temporary legal protection. Once the creditor and enforcement company are correctly notified, most enforcement action, contact, interest and charges relating to that protected debt must pause.

An IVA can affect qualifying debts, but it is not suitable for everyone and does not automatically stop every enforcement case immediately. The debt type, enforcement stage and any goods already controlled must be reviewed.

Bailiff Advice is a trading style of My Debt Plan Ltd. My Debt Plan Ltd only provides Individual Voluntary Arrangements. If an IVA is unsuitable, and with the customer's agreement, it may refer the customer free of charge to a trusted affiliate for advice about other options.