Written by the Bailiff Advice Editorial Team

Can a DRO Stop Bailiffs? Debt Relief Order Rules Explained

When a Debt Relief Order stops enforcement, which debts remain enforceable and what happens to controlled goods.

Yes, once a Debt Relief Order is approved, bailiff action must stop for qualifying debts and creditors listed in the DRO. The protection normally lasts for the 12-month DRO period, after which the listed qualifying debts are usually written off.

A DRO application does not stop enforcement before approval. Bailiffs may also continue for a debt that was left out, does not qualify for a DRO or is secured against property. A controlled goods agreement is not cancelled by a DRO, so missed payments can still lead to the listed goods being removed. Read our Controlled Goods Agreement guide if a bailiff has already taken goods into control.

Do not assume that applying for a DRO has already stopped the bailiff

Only an approved debt adviser can apply for a DRO. Until the Insolvency Service approves it, contact the enforcement company and creditor, keep doors secure and ask the adviser whether Breathing Space or another temporary protection is appropriate.

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Quick answer

Does a Debt Relief Order stop bailiffs?

Yes—after a DRO is approved, creditors listed for qualifying debts must stop bailiff enforcement. The protection does not begin merely because an application is being prepared or has been submitted.

Approved DRO

New enforcement must stop

For a qualifying debt correctly listed in the order, the creditor must stop payment demands, proceedings and bailiff action.

Application pending

No automatic protection yet

Ask the creditor and enforcement company for a hold and speak to the approved intermediary about Breathing Space.

Important exception

Controlled goods can remain at risk

A controlled goods agreement entered before the DRO is not cancelled, and missed payments can lead to removal.

Check all three points: Was the DRO approved, is the debt listed and qualifying, and had the bailiff already taken goods into control before approval?

A formal insolvency solution

What is a Debt Relief Order?

A Debt Relief Order is a formal insolvency procedure for people who cannot afford their debts, have little spare income and own limited assets. It is made by the Insolvency Service after an approved debt adviser submits the application.

The order normally lasts for 12 months. During that period, listed creditors cannot recover qualifying debts. At the end, those debts are normally discharged.

A DRO is not a private payment plan and is not approved by a bailiff company. It creates a statutory moratorium under Part 7A of the Insolvency Act 1986.

1

Application

An approved intermediary checks eligibility and submits the application to the Insolvency Service.

2

Approval

The moratorium begins on the effective date of the approved order—not when advice starts.

3

12-month period

Listed creditors stop recovery while the debtor follows the DRO requirements.

4

Discharge

Qualifying listed debts are normally written off when the DRO period ends.

Approval is the legal trigger

When does a DRO stop bailiff action?

1

Thinking about a DRO

There is no legal protection merely because you believe a DRO may be suitable.

2

Adviser preparing the application

Enforcement can continue unless the creditor agrees a hold or Breathing Space applies.

3

Application submitted

Submission alone does not create the DRO moratorium. Ask for written confirmation of any voluntary pause.

4

DRO approved

Listed creditors must stop recovery, legal proceedings, attachment of earnings and bailiff enforcement for qualifying debts.

The Insolvency Service sends notice to listed creditors. You should still send the approval notice directly to the creditor and enforcement company if a visit is scheduled or contact continues.

Match the answer to the enforcement stage

Will the DRO stop the bailiff in your situation?

Situation Does the DRO stop enforcement? What happens next?
DRO not yet approved No automatic stop Request a hold and ask the adviser about Breathing Space.
Approved, listed qualifying debt, no goods controlled Yes Send the DRO notice and require the bailiff company to close or suspend enforcement.
Controlled goods agreement signed before approval Not for the secured goods Maintain agreed payments or seek urgent advice about the controlled goods.
Debt excluded from a DRO No Continue dealing with the debt and check whether the warrant or fees can be challenged separately.
Debt accidentally left out No The debt cannot normally be added after approval; contact the adviser immediately.
DRO revoked Protection ends Creditors can resume enforcement and interest or penalties may become payable again.

Qualifying and excluded debts

Which bailiff debts can a DRO stop?

Debts that can normally qualify

  • Council Tax arrears due before the DRO approval date
  • Local-authority parking and traffic penalty charges
  • County Court and High Court civil judgment debts
  • Credit cards, overdrafts and unsecured loans
  • Rent, gas, electricity, water and telephone arrears
  • Income tax, VAT and many benefit overpayments
  • Buy-now-pay-later debts and catalogue accounts
  • Debts owed to friends, relatives or former partners

Debts that remain payable

  • Magistrates’ court, criminal and civil court fines
  • Student loans
  • Child maintenance and family-proceedings liabilities
  • Social Fund budgeting or crisis loans
  • Secured debts to the extent of the security
  • Court-ordered damages for personal injury or death
  • Unpaid TV licence liabilities
  • Any debt omitted from the approved DRO
Fraudulent debts are a special category: recovery stops during the DRO if they are listed, but they are not discharged at the end.

The most important bailiff exception

DROs and controlled goods agreements

A controlled goods agreement is made when a bailiff takes specified goods into legal control but leaves them with the debtor on condition that agreed payments are maintained.

If the agreement was entered before the DRO was approved, the debt becomes secured to the value of the controlled goods. The DRO does not cancel that security.

Payments generally need to continue to prevent the agent returning to remove the listed goods. The approved intermediary should record the secured value and unsecured balance correctly in the application.

If a controlled goods agreement was signed after an approved DRO for a debt already listed in it, official guidance says the DRO supersedes the later agreement.

Council Tax liability orders

Can a DRO stop Council Tax bailiffs?

Council Tax due and unpaid under an instalment arrangement up to the DRO approval date is normally a qualifying debt. A liability order does not change that status.

Once the approved DRO lists the Council Tax debt, the council and its enforcement company must stop recovery action, including bailiff visits and qualifying attachment-of-earnings deductions.

New Council Tax arising after approval remains an ongoing household commitment and must be paid. A pre-existing controlled goods agreement also remains enforceable against the listed goods.

Old arrears

Usually covered if listed

Arrears due before approval are normally included, together with the correct enforcement balance and fees.

Current bill

Ongoing Council Tax must be paid

Charges for the continuing occupation after the relevant insolvency date remain a current commitment.

Goods controlled

Keep the agreement under review

A pre-DRO controlled goods agreement can still lead to removal if payments are missed.

Parking, ULEZ and traffic penalties

Does a DRO stop parking-fine bailiffs?

Most local-authority parking charges and fixed penalty charges such as London congestion-charge penalties are not criminal court fines. They are generally qualifying debts for DRO purposes.

Where the penalty and enforcement balance are correctly listed, bailiff action must stop once the DRO is approved, unless the agent had already entered a controlled goods agreement before approval.

This does not replace a Traffic Enforcement Centre witness statement or out-of-time application where liability or service is disputed. A DRO deals with recovery; it does not decide whether the original penalty was valid.

County Court and High Court

Can a DRO stop a warrant or High Court writ?

Enforcement DRO treatment Main exception
County Court warrant of control Normally stopped after approval A pre-DRO controlled goods agreement secures the goods.
High Court writ of control Normally stopped after approval The civil judgment and enforcement fees must be listed correctly.
Possession order Not necessarily stopped A DRO can cover arrears but does not automatically prevent possession action.
Secured judgment or charging order Security remains A secured creditor retains the right to enforce valid security.
Until a warrant of control is executed through a controlled goods agreement, official guidance treats the underlying civil judgment as unsecured for DRO purposes.

Excluded enforcement debts

A DRO does not stop bailiffs for every fine

Excluded fines and liabilities

  • Magistrates’ court fines
  • Criminal court fines
  • Compensation orders
  • Victim surcharges
  • Speeding fines issued under criminal legislation
  • Unpaid TV licence liabilities

Charges often confused with court fines

  • Local-authority parking penalty charges
  • Congestion-charge penalties
  • ULEZ and road-user charging penalties
  • Most civil County Court judgment debts
  • Local-authority littering fixed penalties, subject to the document
  • Many civil enforcement costs linked to qualifying debts
The heading on the notice matters. Do not assume that every document containing the word “fine” has the same DRO treatment.

Cars, clamps and controlled goods

Can a DRO protect your car from bailiffs?

After approval, a creditor cannot begin taking control of a vehicle for a listed qualifying debt without court permission. The practical answer changes if the car was clamped or taken into control before the DRO.

A clamp, inventory or controlled goods agreement may mean the agent already obtained security over the vehicle. A DRO does not cancel valid pre-existing security.

Separate issues such as third-party ownership, hire purchase, Motability, a registered logbook loan, disability adaptation or the DRO vehicle-value limit must also be checked.

Use the correct balance

What happens to bailiff fees in a DRO?

The application should include the full known enforcement balance for each qualifying debt, including lawfully incurred fees and interest up to the relevant date.

High Court enforcement fees should be scheduled separately from the original judgment where required. The debtor or adviser may need a current statement from the court, creditor or enforcement company.

Collection fees linked to an excluded debt can have different DRO treatment from the excluded fine itself. This should be checked by the approved intermediary rather than guessed.

Recovery without a doorstep visit

Attachment of earnings and benefit deductions

Deduction After DRO approval Important exception
Council Tax attachment of earnings Must stop for listed qualifying arrears Ongoing Council Tax remains payable.
County Court attachment of earnings Must stop for listed qualifying judgment Excluded or secured debts are different.
Benefit-overpayment deduction Stops for a qualifying overpayment Fraudulent debt may restart after the DRO period.
Social Fund loan deduction Can continue Social Fund budgeting and crisis loans are excluded.

Do not ignore continued contact

What to do if a bailiff contacts you after DRO approval

1

Check the debt

Confirm that the creditor, reference and balance appear in the approved DRO.

2

Check for controlled goods

Establish whether anything was clamped or listed before the approval date.

3

Send the approval notice

Email the DRO notice to the creditor and enforcement company and retain delivery evidence.

4

Check the register

Give the creditor the details needed to verify the order on the Individual Insolvency Register.

5

Request written closure

Ask the company to confirm that visits, calls, texts and payment demands have stopped.

6

Complain if necessary

Use the creditor and enforcement company complaint procedures if action continues unlawfully.

DRO enforcement-stop email

Subject: Approved Debt Relief Order – stop enforcement on [reference] I am writing about enforcement reference [reference] for [creditor and debt]. The Insolvency Service approved my Debt Relief Order on [date]. This debt is a qualifying debt listed in the order. Please stop all payment requests, visits and bailiff enforcement immediately and update your records. I attach a copy of the DRO approval notice. The order can also be verified on the Individual Insolvency Register. I have not entered a controlled goods agreement for this debt before the DRO approval date. [Delete or amend this sentence if goods were previously controlled.] Please confirm in writing that: • enforcement has stopped; • no further visit is scheduled; • the creditor and enforcement company records have been updated; and • any wage or benefit recovery instruction has been withdrawn where applicable. Yours faithfully, [name] [address] [DRO reference] [enforcement reference]

Accuracy matters before submission

What if a bailiff debt was left out or the balance was wrong?

A debt cannot normally be added after the DRO has been approved. Creditors can continue lawful recovery for a debt that was omitted.

If the creditor is listed but the balance is too low, the Insolvency Service can correct information during the DRO period. A corrected total above the £50,000 eligibility limit can put the order at risk.

Before submission, obtain current balances from councils, courts, High Court enforcement companies and private enforcement firms.

Do not deliberately leave out a debt because you disagree with it. Tell the approved intermediary about the debt and the dispute.

Protection is personal

Joint debts, partners and guarantors

A DRO protects only the individual named in the order. It does not write off another person's liability for a joint debt.

The creditor can continue recovery from a joint account holder, joint Council Tax debtor, co-borrower or guarantor.

Bailiffs cannot take goods owned solely by somebody else for the DRO debtor's liability, but ownership evidence may be needed.

Debt relief does not guarantee the tenancy

Rent arrears, possession orders and eviction

What the DRO can do

  • Include qualifying rent arrears
  • Stop ordinary payment recovery for the listed arrears
  • Discharge the qualifying arrears at the end
  • End an existing debt repayment arrangement for those arrears

What it does not automatically do

  • Stop a landlord seeking possession
  • Cancel a possession order
  • Remove an obligation to pay ongoing rent
  • Guarantee that a suspended possession order remains suspended
Anyone at risk of eviction should obtain specialist housing advice as well as insolvency advice.

Current England and Wales limits

Who can qualify for a DRO in 2026?

Test Current general limit Important detail
Total qualifying debt Less than £50,000 Excluded debts do not count in the same way, but all liabilities must be disclosed.
Assets Less than £2,000 Some essential household, disability and work items are disregarded.
Vehicle Worth less than £4,000 A vehicle adapted for disability can receive different treatment.
Spare monthly income Usually below £75 Calculated after reasonable household and essential expenditure.
Home ownership Normally no owned home Legal and beneficial ownership must be assessed.
Previous DRO None in previous 6 years Other current insolvency procedures can also prevent an application.
Eligibility is not decided from one figure alone. Payments to creditors, property sold or given away, business interests, pensions and changes in circumstances must also be reviewed.

You cannot apply directly

How do you apply for a Debt Relief Order?

1

Contact an approved debt adviser

The eligibility check and DRO application assistance are free.

2

List every debt

Include enforcement debts, disputed balances, joint debts and excluded debts.

3

Value assets and vehicle

The adviser checks savings, possessions, vehicle value and any beneficial property interest.

4

Complete affordability

Income and reasonable household expenditure are used to calculate spare income.

5

Check past transactions

The adviser reviews preferential payments and assets sold or given away in the previous two years.

6

Submit to the Insolvency Service

The moratorium starts only if and when the order is approved.

There is currently no DRO application fee.

The DRO is not approved yet

What if a bailiff is due before the DRO decision?

1

Keep doors locked

Do not invite an agent inside while the debt and protection options are checked.

2

Protect the vehicle

Check ownership, finance and exemptions. Do not obstruct or remove a lawful clamp.

3

Request a written hold

Tell the creditor and enforcement company that an approved intermediary is progressing a DRO.

4

Ask about Breathing Space

An authorised adviser can assess whether a formal 60-day protection is appropriate.

5

Avoid a new controlled goods agreement

Signing before approval can secure the goods and create the main DRO enforcement exception.

6

Update the adviser immediately

Send every notice, visit record, clamp photograph and current balance.

Do not tell a bailiff that the debt is already legally protected unless the DRO has been approved or another formal moratorium is active.

Temporary protection before a DRO

Can Breathing Space pause bailiffs while a DRO is prepared?

A standard Breathing Space can provide up to 60 days of protection from most creditor contact, interest, charges and enforcement for qualifying debts.

It must be started by an authorised debt adviser or eligible local-authority debt advice service. It is not automatic and does not cover every debt or enforcement process.

Breathing Space can provide time for the adviser to verify balances, assess controlled goods and complete a DRO application.

Protection can end early

Changes in circumstances and DRO revocation

Changes you must report

  • A significant increase in income
  • An inheritance or compensation payment
  • Property, a vehicle or other valuable assets received
  • Errors in debts or asset information
  • Other changes affecting eligibility

If the DRO is revoked

  • The moratorium ends
  • Creditors can restart recovery
  • Bailiff action can resume
  • Interest and penalties can become payable
  • The debts are no longer discharged

Long-term consequences

Credit record, public register and DRO restrictions

1

Credit file

The DRO normally remains on your credit reference file for six years from approval.

2

Public register

It appears on the Individual Insolvency Register and is normally removed three months after it ends.

3

Borrowing

You must disclose the DRO before borrowing more than £500 during the restriction period.

4

Business restrictions

Restrictions apply to company directorship and managing or promoting a company without permission.

Different solutions for different circumstances

DRO compared with an IVA

Feature Debt Relief Order Individual Voluntary Arrangement
Typical suitability Low assets, little spare income and qualifying debts below the DRO limit. Affordable regular contribution or another viable proposal for qualifying unsecured debts.
Approval Insolvency Service after application by an approved intermediary. Creditors vote on a proposal supervised by an insolvency practitioner.
Payment No payment to listed qualifying creditors during the normal period. Usually regular payments over an agreed term.
Application cost No DRO application fee. Fees are taken under the approved proposal.
Bailiffs Stops listed qualifying enforcement after approval, subject to controlled-goods and other exceptions. Approved IVA protection can stop qualifying creditor enforcement, but warrant and controlled-goods issues must be checked.
Bailiff Advice is a trading style of My Debt Plan Ltd. My Debt Plan Ltd provides IVAs only and does not arrange DROs. If an IVA is unsuitable, with the customer's agreement, the customer may be referred free of charge to a trusted affiliate for advice about another option.

What to do now

Immediate action plan

1

Check whether the DRO is approved

Find the effective date and approval notice rather than relying on an application date.

2

Match the enforcement debt

Confirm the creditor, reference, balance and whether it is qualifying and listed.

3

Check controlled goods

Look for a signed agreement, inventory, clamp or earlier taking-control notice.

4

Send proof

Give the creditor and bailiff company the DRO notice and register details.

5

Request confirmation

Ask for written cancellation of visits, deductions and collection activity.

6

Return to the adviser

Get urgent help where a debt is missing, excluded or secured by controlled goods.

Need help understanding the debt and enforcement stage?

Request a callback to discuss the bailiff action and whether an IVA may be suitable for wider qualifying debts.

Frequently asked questions

Debt Relief Orders and bailiffs FAQs

Yes, after a Debt Relief Order is approved, creditors listed for qualifying debts must stop bailiff enforcement. This does not apply before approval, to excluded or omitted debts, or to goods already secured by a controlled goods agreement made before the DRO.

No. Preparing or submitting an application does not create an automatic moratorium. Legal protection starts when the Insolvency Service approves the DRO.

Tell the bailiff company and creditor that an approved intermediary is preparing or has submitted a DRO application, request a temporary hold and ask the adviser whether Breathing Space is appropriate.

A DRO normally creates a 12-month moratorium for the qualifying debts listed in it. The period can be extended in limited circumstances or end early if the order is revoked.

Qualifying debts listed in the DRO are normally discharged at the end of the period. Excluded debts, secured liabilities and fraudulent debts that are not dischargeable remain payable.

Approved DRO protection normally stops bailiff action for Council Tax arrears due and unpaid up to the approval date, provided the debt is correctly listed and no earlier controlled goods agreement secures goods.

Local-authority parking and traffic penalty charges are generally qualifying debts rather than criminal court fines. Once an approved DRO lists them, enforcement should stop unless goods were already secured under a controlled goods agreement.

No. Criminal and civil court fines are excluded debts and remain payable. Enforcement can continue, although separate collection fees may require specialist assessment.

A civil High Court judgment is generally a qualifying debt, so an approved DRO can stop enforcement if the debt is listed and no controlled goods agreement was entered before approval.

It normally does after approval where the underlying civil judgment is a listed qualifying debt and the warrant has not already been executed through a controlled goods agreement.

The agreement is not cancelled by the DRO. The debt is secured to the value of the controlled goods and payments normally need to continue to prevent removal.

Official Insolvency Service guidance says that where the listed qualifying debt was already in the DRO, the DRO supersedes a controlled goods agreement signed after approval.

Not for a listed qualifying debt where goods had not already been taken into control. They may still remove goods under a valid pre-DRO controlled goods agreement if payments are not maintained.

It can stop new enforcement against a vehicle for a listed qualifying debt after approval. It does not undo an earlier controlled goods agreement, secured logbook loan or other valid security.

A clamp can indicate that the vehicle has already been taken into control. Contact the approved intermediary urgently to establish whether a controlled goods agreement or secured enforcement interest exists.

Enforcement fees connected with a qualifying debt should be included in the application and correct balance. Fees connected with excluded debts can involve different treatment, so the approved intermediary should check them separately.

Deductions under an attachment of earnings order for a listed qualifying debt must stop after the DRO is approved. Deductions for excluded debts can continue.

Recovery deductions for qualifying benefit overpayments should stop during the DRO. Deductions for excluded Social Fund loans can continue.

Qualifying debts include credit cards, overdrafts, loans, rent arrears, utility arrears, Council Tax, income tax, buy-now-pay-later debts, benefit overpayments, parking charges, civil judgments and debts to friends or family.

Excluded debts include student loans, child maintenance and family-proceedings liabilities, Social Fund budgeting or crisis loans, secured debts, personal-injury damages ordered by a court, criminal or civil court fines and unpaid TV licence liabilities.

They are listed as qualifying debts and recovery stops during the DRO, but a debt arising from fraud or fraudulent breach of trust is not discharged at the end of the period.

It cannot normally be added after approval. The creditor can continue recovery and bailiff action for an omitted debt, so speak to the approved intermediary immediately.

No. The protection applies only to the person named in the DRO. Creditors can continue recovery from another joint debtor or guarantor.

Rent arrears can be included, but a landlord can start or continue possession proceedings. Ongoing rent must still be paid.

A listed creditor must stop requesting payment and recovery action. They can send statements and general correspondence. Send a copy of the DRO and complain if payment demands continue.

Use the Insolvency Service approval notice and the Individual Insolvency Register. Your entry normally remains on the register throughout the DRO and for three months afterwards.

Only an approved debt adviser can submit the application. You cannot apply directly to the Insolvency Service yourself.

There is currently no DRO application fee, and an approved intermediary checks eligibility and submits the application.

You generally need debts below £50,000, assets below £2,000, a vehicle worth below £4,000 and usually less than £75 monthly spare income after reasonable household expenses.

A homeowner will not normally qualify because the property is an asset. A debt adviser should assess the legal and beneficial ownership position.

Yes. It normally remains on your credit reference file for six years from approval and appears on the Individual Insolvency Register during the DRO and for three months after it ends.

Yes. The Insolvency Service can revoke it if you were not eligible, stop meeting the criteria, fail to report changes or breach requirements. Creditors can then resume recovery.

You must report significant increases in income and money, property or valuable possessions received during the DRO period.

Potentially. An authorised debt adviser can assess whether a standard Breathing Space may pause most enforcement for up to 60 days while advice and a DRO application are progressed.

No. A DRO is designed for people with low assets, low spare income and qualifying debts below the current limit. An IVA is a creditor-approved repayment arrangement and has different suitability, cost and asset considerations.

No. My Debt Plan Ltd provides IVAs only. If an IVA is unsuitable, with the customer’s agreement they may be referred free of charge to a trusted affiliate for advice about another option.

No. This guide concerns Debt Relief Orders in England and Wales. Scotland and Northern Ireland use different insolvency procedures and rules.

Need help with bailiffs and wider debts?

Speak with a UK-based adviser about the enforcement stage and whether an IVA may be suitable.

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