How to Stop Ross & Roberts Bailiffs

Ross & Roberts Limited is an active private enforcement and debt-collection company incorporated in England and Wales under company number 03365520. Its registered office is 6 Europa Boulevard, Birkenhead, CH41 4PE. It normally acts for councils and other clients rather than being the original creditor.

Ross & Roberts can act in different capacities. A debt-collection letter does not itself give bailiff powers. Formal enforcement requires the correct legal authority, such as a liability order or warrant, and must be carried out by an authorised or certificated enforcement agent.

The case may concern Council Tax, business rates, a council parking or traffic penalty, or another debt handled for a client. Check the original creditor, debt type, legal authority, reference, balance and whether the letter is ordinary collection or formal enforcement.

You must deal with a valid enforceable debt that belongs to you, but first verify the creditor, amount and authority. If the debt is wrong, already paid, belongs to someone else or is subject to a court application or statutory protection, tell Ross & Roberts and the creditor immediately.

Depending on the debt and stage, you may be able to pay the verified balance, secure an accepted arrangement, correct an error, prove goods belong to someone else, report vulnerability, obtain Breathing Space or use a suitable formal debt solution. Enforcement is not stopped until the hold, recall, court order or legal protection is confirmed.

You can propose affordable weekly or monthly instalments supported by an income and expenditure budget. Ross & Roberts does not have to accept every offer. Get written confirmation of the amount, dates and whether visits, clamping, removal or sale are suspended.

CIVEA currently lists 01458 550480 for Ross and Roberts Limited and the email address info@rossandroberts.co.uk. Verify current details against rossandroberts.com and your latest notice before sharing information or making payment.

For Council Tax, parking penalties and most ordinary civil enforcement at a home, Ross & Roberts agents cannot normally force entry on a first visit. Different rules can apply to business premises, lawful re-entry after goods have already been controlled and certain criminal fine or tax enforcement.

A vehicle owned by the debtor can potentially be clamped or removed during valid enforcement if it is not exempt. Provide evidence quickly if it belongs to someone else, is on finance, is used for qualifying disability needs or is essential for work within the statutory exemption.

For relevant Schedule 12 taking-control enforcement, Ross & Roberts must normally give at least 14 clear days' Notice of Enforcement before taking control of goods. For a qualifying non-business debt, an authorised debt adviser may request an extension to 28 clear days before the original period expires.

For relevant standard civil-enforcement instructions received on or after 1 May 2026, the fixed fees are £79 at compliance, £247 at enforcement and £116 at sale or disposal. A 7.5% fee can apply to the part of the principal debt above £1,900 at later stages. Specialist processes can use different fees.

Contact Ross & Roberts promptly and explain that the named person does not live at the address or use the telephone number. Keep proof of identity, occupancy and ownership of valuable goods or vehicles. Do not pay another person's debt merely because correspondence reaches your address.

Check whether the case concerns a council Penalty Charge Notice or a private parking charge. A council warrant may require a Traffic Enforcement Centre witness statement or statutory declaration if earlier notices were not received. A private parking debt normally needs a court judgment before bailiff enforcement.

Contact Ross & Roberts and the creditor immediately, explain the condition or circumstance, describe the harm enforcement may cause and request the adjustment needed. Send supporting evidence when available, but do not delay an urgent report while waiting for documents.

Complain in writing to Ross & Roberts and the creditor with the case reference, timeline, evidence and remedy requested. A complaint does not automatically stop enforcement, so request a separate hold. Ross & Roberts is accredited by the Enforcement Conduct Board, which may consider eligible unresolved conduct complaints after the firm's process.

Breathing Space can temporarily pause most enforcement for a qualifying notified debt after an authorised debt adviser starts the moratorium. An approved IVA can bind creditors for qualifying debts. Neither option necessarily releases goods already controlled or covers every debt.