Quick answer
How do you stop Shergroup Enforcement?
Identify the claimant, judgment and writ, then act before Shergroup attends. Contact Shergroup through independently verified details, reconcile the balance, report vulnerability and make an affordable proposal where the judgment is correct. Where the claim was not received, the judgment is wrong or the writ should not proceed, obtain urgent advice about a court stay or set-aside application.
Use the compliance period
Payment or an accepted arrangement may avoid the first High Court enforcement-stage fee.
Seek a stay
A complaint cannot cancel a judgment or writ; a sealed court order may be required.
Check statutory protection
Breathing Space or an approved debt solution may pause qualifying civil judgment enforcement.
Separate legal guide
Received a writ of control?
This page focuses on Shergroup as a company, including its contact routes, payment arrangements, complaints and enforcement services. For the legal meaning of the writ, transfer rules, court stays, entry, goods and the 2026 fee stages, read the dedicated Writ of Control guide.
Company profile
Who are Shergroup Limited?
Shergroup Limited is an active private company under number 04771589. Companies House records incorporation on 20 May 2003 and the registered office as c/o Swinton Accountants, Park Farm Business Park, Park Farm Hotel, Norwich Road, Hethersett, Norwich, NR9 3DL.
The company uses the name Shergroup Enforcement for High Court enforcement work. The High Court Enforcement Officers Association currently lists Shergroup Limited trading as Shergroup Enforcement and identifies its authorised High Court Enforcement Officer.
Shergroup also advertises debt collection, property possession, repossession, investigation, security and business-support services. The exact authority in your case depends on the document and legal role stated on the notice.
The general legal process
What does Shergroup do?
A judgment or order exists
A claimant first obtains an enforceable court judgment, tribunal award or possession order.
A High Court writ is sealed
The relevant writ authorises control of goods, possession, delivery or another enforcement step.
An authorised HCEO receives it
The High Court Enforcement Officer assumes responsibility for executing the writ.
Notice is issued
For a writ of control, the debtor normally receives a Notice of Enforcement before attendance.
An agent may attend
A certificated enforcement agent acting for the HCEO can request payment and control qualifying goods.
The writ can be challenged or stayed
The court—not the enforcement company—decides applications affecting the judgment or writ.
Similar terms, different roles
High Court Enforcement Officer, enforcement agent or County Court bailiff?
| Role | Status | Main authority |
|---|---|---|
| High Court Enforcement Officer | Individually authorised to receive and enforce High Court writs. | Writs of control, possession, delivery and related High Court process. |
| Certificated enforcement agent | An individual certificated through the County Court. | May attend and take control of goods under the HCEO’s direction. |
| County Court bailiff | An HMCTS employee. | County Court warrants of control and possession. |
| Ordinary debt collector | A collection business or employee. | Can request payment but cannot take goods without enforcement authority. |
Identify the claimant and legal stage
Why are Shergroup bailiffs contacting you?
A High Court writ of control
An eligible unpaid judgment may have been transferred to the High Court for enforcement.
A possession order
The instruction may concern residential or commercial possession, repossession or trespassers.
Commercial debt collection
Shergroup may be collecting an invoice or contractual debt without yet using bailiff powers.
An employment award
An unpaid tribunal award or ACAS settlement may be enforced through the High Court route.
An arrangement failed
Default on agreed terms may have triggered renewed attendance or enforcement stage two.
The creditor used an old address
You may first learn of a judgment or writ when Shergroup traces a current address.
The writ defines the purpose
Writs and services Shergroup may handle
| Authority | Purpose | Key response |
|---|---|---|
| Writ of control | Enforces a money judgment through payment and control of goods. | Check judgment, writ, balance, notice, ownership and fee stage. |
| Writ of possession | Authorises recovery of land or premises. | Check the possession order, transfer, notice and any stay application. |
| Writ of delivery | Requires delivery of specified goods or their assessed value. | Check the judgment terms and identity or location of the goods. |
| Employment award enforcement | Recovers an unpaid tribunal or ACAS award. | Check award, payments, employer identity and enforcement costs. |
| CRAR | Recovers qualifying pure commercial rent from a tenant’s goods. | Check lease, premises, rent statement, tenant and statutory notice. |
How a County Court judgment reaches the High Court
Why Shergroup may enforce a transferred CCJ
An eligible County Court money judgment can generally be transferred to the High Court where the amount to be enforced is more than £600. Consumer Credit Act judgments cannot normally be enforced through this transfer route.
Transfer does not create a new debt. It changes the enforcement method and allows an authorised HCEO to enforce a sealed writ of control. The full eligibility rules are explained in the Writ of Control guide.
A creditor may choose High Court enforcement because private HCEOs operate nationally and can act more quickly than the County Court bailiff service. This does not remove the debtor’s rights or the need for a valid writ.
The High Court compliance stage
Shergroup Notice of Enforcement
For writs of control received under the current rules, the debtor normally receives at least 14 clear days’ notice before the enforcement stage starts. Sundays, bank holidays, Good Friday and Christmas Day are excluded from the clear-day count.
For a qualifying non-business debt, an authorised debt adviser can request an extension to 28 clear days before the original compliance period expires.
Use this period to verify the writ, seek a court stay if needed, report vulnerability and propose payment. An attendance can add the stage-one High Court fee.
Writ of control fee stages
How an Shergroup writ-of-control case can escalate
Compliance
The HCEO receives the sealed writ, issues notice and adds the compliance fee.
Enforcement stage one
An agent attends after compliance and may seek payment or take control of goods.
Agreement
Goods may remain with the debtor under a controlled-goods or repayment arrangement.
Enforcement stage two
This can apply after refusal to pay and agree terms, or breach of an accepted agreement.
Removal
Non-exempt controlled goods may potentially be removed for sale.
Sale or disposal
Proceeds are applied to the judgment, interest, fees and permitted disbursements.
Use the route that can legally affect the writ
How to stop or pause Shergroup enforcement
| Situation | Action that may stop or pause enforcement | What does not automatically work |
|---|---|---|
| Judgment is correct and affordable | Pay the verified balance before attendance. | Paying an unverified caller or bank account. |
| Correct but unaffordable | Propose sustainable instalments and consider a variation or stay application. | Making an offer without acceptance. |
| Claim was never received | Seek urgent advice about setting aside the judgment and staying the writ. | Assuming a set-aside application itself stops attendance. |
| Judgment was paid | Send proof to Shergroup and the claimant and request immediate withdrawal or stay. | Only telling the visiting agent without evidence. |
| Goods belong to someone else | Provide ownership evidence and use the third-party claim procedure if required. | Hiding or disposing of controlled goods. |
| Qualifying wider debts | Check Breathing Space or a suitable formal insolvency solution. | Assuming an informal DMP automatically binds the HCEO. |
| Possession writ | Seek urgent housing or legal advice about a stay or challenge. | Applying ordinary money-writ entry advice to an eviction. |
Court applications must match the problem
Court options in an Shergroup enforcement case
| Application | Possible purpose | Important warning |
|---|---|---|
| Set aside judgment | Reopens a default judgment where there is a valid procedural or merits basis. | Apply promptly and usually seek a separate stay of the writ. |
| Stay of execution | Temporarily suspends enforcement while another issue is decided or terms are considered. | Enforcement continues until the court grants the stay. |
| Variation or instalment order | Seeks affordable payment terms for a judgment. | The writ may need a separate stay or notification. |
| Appeal | Challenges a legal or procedural decision. | An appeal does not automatically stay enforcement. |
| Third-party goods claim | Determines ownership of controlled goods. | Evidence and procedural deadlines can be important. |
Do not promise more than you can maintain
Shergroup payment plans
Reconcile the balance
Request judgment, interest, transfer costs, court fees, enforcement fees and payments.
Prepare a budget
Protect housing, energy, food, current priority bills and essential travel.
Make a specific offer
State the instalment, frequency, first payment and expected clearance period.
Explain vulnerability
Describe why attendance or unaffordable terms would create foreseeable harm.
Contact the claimant
The judgment creditor may need to approve or support longer payment terms.
Get acceptance in writing
Confirm whether visits, stage two, removal and sale are suspended.
The writ and premises determine the power
Can Shergroup force entry?
Ordinary writ of control at a home
- Keep external doors locked
- Speak through the door or window
- Ask for agent ID and the named HCEO
- Request the claimant, writ and balance
- Pay through an official route without opening the door
- Record any proposed agreement in writing
Important exceptions
- An unlocked door can permit peaceful entry
- A vehicle outside may be clamped
- Commercial premises have broader entry rules
- Lawful re-entry may apply after goods are controlled
- A writ of possession can authorise entry and eviction
- Keeping the door shut does not cancel the writ
Ownership and exemptions still apply
What can Shergroup enforcement agents take?
Commonly protected
- Essential clothing and household necessities
- Qualifying work tools within the £1,350 exemption
- Disability equipment
- Domestic pets
- Goods wholly owned by another person
- Assets not legally owned because of finance or leasing
Potentially at risk
- A judgment-debtor-owned vehicle that is not exempt
- Non-essential electronics and valuables
- Jointly owned goods to the debtor’s value
- Stock, machinery and commercial assets
- Goods already listed in a controlled-goods agreement
High Court writ-of-control scale
Shergroup fees in 2026
| Stage | Writs lodged by 30 April 2026 | Writs lodged from 1 May 2026 |
|---|---|---|
| Compliance | £75 plus VAT or VAT equivalent | £79 plus VAT or VAT equivalent |
| Enforcement stage one | £190 plus 7.5% above £1,000, plus VAT or VAT equivalent | £200 plus 7.5% above £1,200, plus VAT or VAT equivalent |
| Enforcement stage two | £495 plus VAT or VAT equivalent | £520 plus VAT or VAT equivalent |
| Sale or disposal | £525 plus 7.5% above £1,000, plus VAT or VAT equivalent | £550 plus 7.5% above £1,200, plus VAT or VAT equivalent |
Money enforcement and eviction are different
High Court writs of possession and eviction
A writ of possession authorises recovery of land or premises. It can be used in residential, commercial, traveller, protester or trespasser cases depending on the underlying order and transfer.
The ordinary advice that an agent cannot force first entry for a money writ should not be applied to an authorised eviction. The enforcement team may enter to execute the possession writ.
Seek urgent legal or housing advice if there is an upcoming eviction, vulnerable occupant, procedural issue or pending application. A stay must normally be granted before the eviction is stopped.
Shergroup also provides commercial services
Commercial rent, forfeiture and business enforcement
| Service | What it concerns | Key distinction |
|---|---|---|
| CRAR | Qualifying pure commercial rent under a written lease. | Can operate without an ordinary money judgment where statutory conditions are met. |
| Commercial forfeiture | Re-entry and termination of a commercial lease for breach. | Property and lease rules differ from control-of-goods enforcement. |
| Business judgment enforcement | Money judgments against companies or sole traders. | Commercial-premises entry and asset ownership require careful checks. |
| Employment awards | Unpaid tribunal awards or ACAS settlements. | The employer entity and award balance must match the writ. |
Do not pay another person’s judgment
Shergroup letter for the wrong person, address or judgment
| Problem | Immediate action | Useful evidence |
|---|---|---|
| Previous occupant | Tell Shergroup the debtor does not live there. | Tenancy, Council Tax bill, mortgage or utility account. |
| Wrong company or tenant | Identify the current legal occupier and trading entity. | Lease, Companies House record, rates bill and invoices. |
| Judgment already paid | Send proof to Shergroup and the claimant and request withdrawal. | Receipt, bank record, settlement or court confirmation. |
| Claim never received | Seek urgent advice about setting aside and staying enforcement. | Address history, claim service details and proposed defence. |
| Goods belong to another person | Notify Shergroup before removal or sale and make the ownership claim. | Invoices, bank transfers, finance, insurance and asset registers. |
Report foreseeable harm immediately
High Court enforcement and vulnerability
Vulnerability does not automatically cancel a judgment or writ, but the creditor and enforcement firm should identify risk and respond in a way that avoids foreseeable harm.
Tell Shergroup and the claimant about serious illness, disability, mental-health difficulties, pregnancy, bereavement, domestic abuse, communication barriers or severe financial hardship.
Explain the specific adjustment required, such as written contact, extra time, a named representative, no unannounced attendance or creditor review. Ask for the response and any hold in writing.
Verify the route against your current notice
Shergroup contact number, email and payment
| Route | Current public detail | Use |
|---|---|---|
| Official website | shergroup.com | Company information, services, online contact and verification. |
| Main telephone | 020 3588 4240 | Current case routing, enforcement enquiries and verification. |
| General email | hub@shergroup.com | General written enquiries and supporting information. |
| Complaints email | complaints@shergroup.com | Formal complaints about Shergroup Enforcement. |
| Public London contact | 20 St Andrews Street, Holborn, London, EC4A 3AG | General company contact currently shown on Shergroup’s website. |
| Complaints address | 1st Floor, Holborn Gate, High Holborn, London, WC1V 7QT | Postal complaints where directed by the current complaints page. |
| Registered office | c/o Swinton Accountants, Park Farm Business Park, Norwich Road, Hethersett, Norwich, NR9 3DL | Company identification; not automatically the debtor-payment address. |
A complaint does not itself stay the writ
How to complain about Shergroup Enforcement
Create a timeline
Record the notice, calls, attendance, agent names, payments, goods and vulnerability reports.
Preserve evidence
Keep letters, emails, receipts, recordings, photographs and ownership documents.
Complain to Shergroup
Use the online complaints form or complaints@shergroup.com and state the reference, facts and remedy sought.
Contact the claimant
The judgment creditor should know about conduct, vulnerability and payment-allocation concerns.
Request a separate hold
A complaint does not automatically suspend attendance, removal, sale, possession or eviction.
Escalate correctly
High Court enforcement conduct may be escalated through the HCEOA route; judgment and writ disputes go to court.
Protection depends on the judgment and stage
Can a debt solution stop Shergroup enforcement?
| Option | Potential effect | Important limitation |
|---|---|---|
| Direct Shergroup arrangement | Voluntary hold | Only protects while accepted and maintained. |
| Debt Management Plan | No automatic stay | The claimant and HCEO can continue unless they agree to stop. |
| Breathing Space | Temporary statutory pause | The judgment debt must qualify and the creditor or HCEO must be notified. |
| Approved IVA | Formal creditor protection | Only included qualifying debts and bound creditors are covered. |
| Approved DRO | Formal moratorium | Eligibility is strict; goods already controlled need separate advice. |
| Bankruptcy | Most qualifying recovery restricted | Secured rights, possession, assets and prior control require separate review. |
What to do today
Shergroup action plan
Save every document
Photograph the notice, envelope, writ reference, visit letter, clamp and inventory.
Verify the judgment and writ
Check claimant, court, amount, address, payments and writ issue details.
Identify the fee stage
Separate compliance, stage one, stage two, sale, VAT treatment and disbursements.
Choose the legal response
Pay, negotiate, seek a stay, set aside, prove ownership or obtain debt advice.
Contact Shergroup and claimant
Give both organisations relevant evidence and ask for a written hold.
Confirm status
Check whether attendance, stage two, removal, sale or eviction is suspended.
Need help with Shergroup and wider debts?
Request a callback to review the writ, enforcement stage and whether an IVA may be suitable for qualifying personal debts.
Frequently asked questions
Shergroup FAQs
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Official and primary sources
Sources used for this Shergroup guide
Official Shergroup website
Services, company information and current contact routes.
Shergroup ContactGeneral telephone, email and London address
Current public company contact information.
Shergroup DebtorsInformation for people in debt
Payment, arrangements, notices, controlled goods and complaints.
Shergroup ComplaintsComplaints handling
Online complaint, telephone, email and postal route.
Companies HouseShergroup Limited
Company number, status, incorporation and registered office.
HCEOAShergroup Enforcement member listing
Authorised HCEO, trading name, telephone and public address.
Shergroup HCEOHigh Court enforcement services
Judgment enforcement, debt recovery and property repossession.
HCEOAHigh Court enforcement fees
Current and earlier writ-of-control fee stages.
GOV.UKHigh Court Enforcement Officers
Writs, authorised officers and enforcement responsibility.
GOV.UKBailiff powers and rights
Notice, entry, identification, goods and payment arrangements.
Legislation.gov.uk2026 enforcement amendments
Notice-period and High Court fee changes from May 2026.
GOV.UKBreathing Space
Temporary protection for qualifying notified debts and writs.
Speak to Bailiff Advice
Review the High Court writ, enforcement stage and whether an IVA may be suitable for wider qualifying personal debts.
