About us
About Bailiff Advice Centre
Bailiff Advice Centre publishes practical guidance on bailiffs, enforcement and debt in England and Wales, and puts people in touch with an adviser when they want to talk it through. Here is who operates the site, how the business is regulated, and what it does and does not do.
- Licensed insolvency practice, IVAs only
- Initial advice is free, no obligation
- Not suitable for everybody
Key facts
- Initial advice
- Free
- What we provide
- Individual Voluntary Arrangements only
- If unsuitable
- Free referral, with your agreement, to a trusted affiliate
- Not affiliated
- Not a government body, court, regulator or any firm named on this site
Who operates this site
Bailiff Advice Centre (also referred to as Bailiff Advice) is a trading style of My Debt Plan Ltd, company number 10992838, registered in England and Wales. My Debt Plan Ltd is registered with the Information Commissioner's Office, registration number ZB284067.
Information on this site is general guidance. Any personalised financial fact-find and advice is provided by UK-based advisers.
What we do, and what we don't
My Debt Plan Ltd specialises in Individual Voluntary Arrangements (IVAs) and does not directly provide Debt Relief Orders, Debt Management Plans or other alternative debt solutions.
An IVA may deal with qualifying unsecured debts, but it is not suitable for everybody and does not automatically stop every type of enforcement. Fees apply, and your credit rating could be affected. If an IVA turns out not to be the right fit for your situation, and with your agreement, we can refer you free of charge to a trusted affiliate instead.
We are not a government body, a court, a regulator or an enforcement company, and we are not affiliated with any of the enforcement firms profiled on this site. Our company and debt-company guides exist to explain the law and the process, not to endorse or act for any of the firms named in them.
Licensed and regulated
Lucy Novo Deakin is licensed to act as an Insolvency Practitioner in the United Kingdom by the Insolvency Practitioners Association.
Getting in touch
Call 0161 826 1292 or email info@bailiff-advice.uk. Initial advice is free, and there is no obligation to take anything further afterwards.
If something goes wrong with our service, our complaints policy explains how to raise it, and our accessibility statement explains how to tell us if a page does not work for you.
If we are not the right fit
Free, independent debt advice is available from Citizens Advice, National Debtline, StepChange and MoneyHelper, whatever kind of debt you have and whether or not an IVA would suit you. Using them costs nothing, and it does not stop you coming back to us afterwards.
For council tax, court fines, benefit overpayments and other specific circumstances, our bailiff advice guides explain the process and your options directly, free to read, with no form to fill in.
How our content is produced
Every guide on this site is written to explain the law and the process as they actually apply, kept current as fees and rules change, and checked against official sources rather than general assumption. See our editorial team and standards page for how that works.