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Council tax by area

Haringey Council Tax Bailiffs: Four Firms, and a Code That Can Help

Haringey uses Newlyn, CDER, Marston and JTR Collections. The code of conduct its agents work to refers vulnerable cases back to the council, which is worth citing when you call 020 8489 1000. Haringey's published fee table does match the current national scale.

  • Four firms, including JTR Collections
  • Vulnerable cases return to Haringey
  • A current-scale fee table published
How we produce this guidance

Key facts

Council
London Borough of Haringey
Enforcement firms
Newlyn, CDER, Marston and JTR Collections, named by Haringey
If you are vulnerable
The agents' code of conduct refers cases back to the council
Contact
020 8489 1000, plus an online complaints portal
Fees
Haringey's published table matches the current national scale

The four agencies on Haringey's list

Haringey names its enforcement agencies on its own bailiffs page, with contact details for each: Newlyn on 01604 633 001, CDER on 0330 460 5295, Marston on 0333 320 2530, and JTR Collections on 01933 623 380. JTR Collections is a small Northamptonshire firm that few other councils instruct, so its name on a Haringey letter is consistent with the council's published list rather than a red flag. The council has also published a contract-award report for these enforcement agent contracts on its own committee site, which corroborates the arrangement.

A code of conduct that pulls vulnerable cases back

Haringey states that its agents work to a code of conduct which includes referring cases back to the council if the person with the debt is vulnerable. The mechanism depends entirely on the firm knowing: an agent cannot refer back a vulnerability nobody has told them about. If illness, disability, age, or a crisis such as bereavement applies in your household, saying so to both the firm and Haringey, ideally in writing, is what makes the code's referral route real rather than theoretical.

Haringey's fee table is on the current scale

The statutory fee table on Haringey's own page shows the figures in force since May 2026, including the percentage uplift on larger debts, so the council's numbers can be trusted as a cross-check against a letter. What each fee stage is for, and when an agent is entitled to move from one to the next, is the part councils' tables tend not to explain, and our bailiff fees guide fills that gap.

Before the account leaves the council

Enforcement in Haringey follows the usual path of reminder, summons, liability order and only then referral to one of the four agencies. While the account is still with the council there is room to pay, arrange, or apply for Council Tax Reduction, and the general switchboard on 020 8489 1000 reaches the council tax service. Once a firm holds the account, its fees attach, and our council tax bailiffs guide explains what it can and cannot then do.

Complaints, in two directions

Haringey operates an online complaints portal, alongside the 020 8489 1000 switchboard, for complaints about the council's own handling, with the Local Government and Social Care Ombudsman as the next step. If your issue is with the behaviour of Newlyn, CDER, Marston or JTR Collections rather than with the council's decisions, complain to the firm first and then, if unresolved, to the Enforcement Conduct Board, which oversees enforcement agencies.

Frequently asked questions

Which bailiff firms work for Haringey?

Haringey's own page lists four: Newlyn, CDER, Marston and JTR Collections, each with contact details, and a contract-award report on the council's committee site backs the list up. Match the name on your letter to one of the four before engaging.

What if I'm vulnerable and Haringey's bailiffs contact me?

Haringey says its agents' code of conduct includes referring a case back to the council where the person in debt is vulnerable. Tell the firm and the council about your circumstances as early and as specifically as you can, since the referral only happens once someone knows.

Sources

  1. Enforcement Conduct Board Enforcement Conduct Board
    independent oversight of the enforcement industry (bailiffs) to ensure that all those who are subject to enforcement action in England & Wales are fairly treated.
    Checked 2026-08-17

Next step

Not sure where you stand?

Tell us what has happened and we will work out what your options actually are: which stage you are at, what the fees should be, and what can still be challenged.

  • We tell you if an independent service is the better route
  • Initial advice is free and there is no obligation
  • Specialists in enforcement, not general debt advice
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