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Council tax by area

Slough Council Tax Bailiffs: Four Firms, and Both Fee Scales Explained

Slough names four firms, Newlyn, Chandlers, Stanford and Green, and Jacobs, two of which appear on few other council lists. It also sets out both enforcement fee scales in full, and names committal as a last-resort power, which most councils leave unsaid.

  • Four firms, two rarely seen elsewhere
  • Both fee scales explained in full
  • Slough names committal as an option
How we produce this guidance

Key facts

Council
Slough Borough Council
Enforcement firms
Newlyn, Chandlers, Stanford and Green, and Jacobs
Fees
£79 compliance, then the enforcement fee on whichever scale applies
Pay after referral
In full, or instalments via Slough's Enforcement Agent Office
Complaints
To the enforcement agent first, per Slough's own pages

Slough documents its enforcement in unusual detail

Most councils compress enforcement into a paragraph; Slough spreads it across a five-page section of slough.gov.uk, covering the stages, the fees, controlled goods agreements and complaints. That level of published detail cuts both ways: it means the council is open about what can happen, and it means the escalation it describes, up to insolvency and committal, is set out in the council's own words rather than a campaigner's.

The four firms on Slough's list

On the final page of that section, Slough states it has an agreement with four enforcement agent companies: Newlyn, Chandlers, Stanford and Green and Jacobs. Two of those, Chandlers and Stanford and Green, are small firms rarely seen on council contracts elsewhere, so an unfamiliar name on a Slough letter is not in itself suspicious. Whichever firm is named on your notice is the one to deal with, and its conduct can be checked against the standards in our council tax bailiffs guide.

Both fee scales, explained by the council itself

Slough's fees page is one of the few that explains the May 2026 change explicitly. It gives the compliance fee as £79, and states the enforcement stage fee as £235 for older instructions, while for instructions received on or after 1 May 2026 the statutory fee is £247. That makes Slough's pages a reliable cross-check: which scale applies to you depends on when the firm received the instruction, not on when the debt arose, and the fee on your letter can be compared against the council's own explanation.

Where Slough says a debt can end up

Unlike some London boroughs that have publicly renounced it, Slough's own pages say that if enforcement fails the council may pursue insolvency proceedings, a charging order against a property, or a warrant of commitment, which can mean up to 90 days in prison in the most extreme council tax cases. Committal is rare nationally and requires a court to find wilful refusal or culpable neglect, but Slough choosing to publish it as an option is a reason to engage with the earlier stages rather than test the later ones.

Paying, arranging and complaining

Slough's section says payment can be made in full or by instalments arranged with its Enforcement Agent Office, so there is a council-side route even after referral, alongside dealing with the firm. For complaints, the council directs you to contact the enforcement agent directly in the first instance, whether that is Newlyn, Chandlers, Stanford and Green or Jacobs, and an unresolved conduct complaint can go on to the Enforcement Conduct Board. Complaints about the council's own handling follow Slough's corporate procedure and then the Local Government and Social Care Ombudsman.

Frequently asked questions

Which enforcement companies does Slough use?

Slough's own enforcement-agents pages name four firms under agreement: Newlyn, Chandlers, Stanford and Green, and Jacobs. Two of them are small firms uncommon on other councils' contracts, so match the name on your letter to Slough's published list before assuming anything is wrong.

Can Slough really send someone to prison over council tax?

Slough's pages list a warrant of commitment, up to 90 days, among its last-resort options if enforcement fails, alongside insolvency and charging orders. In practice committal needs a magistrates' court to find wilful refusal or culpable neglect after a means enquiry, and engaging with payment options at any earlier stage usually takes it off the table.

Sources

  1. Enforcement Conduct Board Enforcement Conduct Board
    independent oversight of the enforcement industry (bailiffs) to ensure that all those who are subject to enforcement action in England & Wales are fairly treated.
    Checked 2026-08-17
  2. Taking Control of Goods (Fees) Regulations 2014, Schedule 1 Table 1, as amended by SI 2026/366 legislation.gov.uk
    Compliance stage £79.00 0%; Enforcement stage £247.00 7.5%; Sale or disposal stage £116.00 7.5% — percentage of sum to be recovered exceeding £1900.
    Checked 2026-08-17

Next step

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