Enforcement company
Collect My Debt: CRAR, Writs and Evictions
A letter from Collect My Debt is unlikely to be about council tax. Its own site is built almost entirely around commercial property and High Court work: rent arrears, lease forfeiture, writs, evictions, and niche recovery jobs outside the usual household bailiff category.
- Why this firm does not do council tax
- CRAR, forfeiture, a writ or an eviction?
- Where it sits on the ECB and CIVEA registers
- Rated Exceptional
- 40,000+ Supported
- Confidential Support
What are Collect My Debt contacting you about?
May not be suitable in all circumstances. Our initial advice is free, but fees may apply and your credit rating may be affected if you opt for a debt solution.
Company details
| Type | Enforcement company |
|---|---|
| Registered name | Collect My Debt |
Key facts
- Company number
- 10002804, incorporated 2016
- Listed on
- HCEOA member directory
- Not on
- ECB or CIVEA lists, checked Aug 2026
- Services
- CRAR, forfeiture, HC writs, evictions
On this page 13 sections
Working out which of those applies to you is the first job, because the rules genuinely differ between them.
Who are Collect My Debt?
Collect My Debt Limited is registered at Companies House under company number 10002804, incorporated on 12 February 2016. The firm's own contact page quotes that same registration number and gives 85 Great Portland Street, First Floor, London, W1W 7LT as its office, distinct from the registered-office address Companies House shows for postal filings; both are on the same central London street. Regional presence is also advertised in County Durham and Worcestershire. The founding director named at Companies House has held the company since it was set up.
The firm's own name, address and phone number appear on the High Court Enforcement Officers Association's member directory, a listing confirmed by checking that register directly in August 2026. A separate check of the Enforcement Conduct Board's accredited firms register and of CIVEA's published member list, also carried out in August 2026, found no entry for this firm on either. Both of those are voluntary industry bodies, so their absence changes nothing about statutory powers or fees, though it does affect where a complaint can be taken further, covered below.
Bailiffs, or something else?
For the High Court and commercial side of its work, the correct term is enforcement agent, someone already operating with court or statutory backing rather than merely asking to be paid. An ordinary debt collector holds no such authority and has to sue first. Collect My Debt's own materials describe acting under a writ of control, a CRAR notice, or a possession order, any one of which already carries that authority. See bailiffs and debt collectors for the wider distinction.
The services Collect My Debt lists
| Service | What it involves | What it runs on |
|---|---|---|
| CRAR | Recovering rent arrears from a business tenant while the lease continues | A written lease, seven-plus days' net arrears |
| Lease forfeiture | Bringing a commercial lease to an end for breach | The lease terms, usually a court order |
| Service charge and insurance arrears | Recovering sums due under a lease or tenancy | The lease or tenancy itself |
| High Court enforcement | Enforcing a transferred CCJ, or a writ of possession | A High Court writ |
| Evictions and land clearance | Removing trespassers, squatters, travellers, abandoned vehicles or fly-grazing animals | A possession order or the landowner's instruction |
| B2B recovery, tracing, process serving | Chasing commercial debts and locating or serving debtors | Varies by instruction |
Household council tax, domestic business rates and parking penalties are absent from that list entirely, which is usually the single most important thing to establish before reading the rest of this page against your own letter, unless the letter itself already names one of the services above.
Rent arrears and ending a lease
CRAR works only against a business tenancy, never a residential one. A written lease has to exist, and at least seven days' net unpaid rent must be outstanding both when notice is served and again once goods are actually taken into control. Forfeiture is a different remedy aimed at ending the lease itself rather than collecting what is owed while it continues, and it typically needs a court order to complete. Neither sits anywhere near the household council tax fee structure.
High Court writs, land and vehicles
A High Court writ case usually began life as an ordinary County Court Judgment that was then transferred upward. Article 8 of the High Court and County Courts Jurisdiction Order 1991 keeps a judgment below £600 in the County Court and requires one of £5,000 or more to move to the High Court; a Consumer Credit Act regulated agreement cannot transfer regardless of size. Nothing on Collect My Debt's own site names a specific High Court Enforcement Officer, so it is worth asking who that officer is and checking them against the HCEOA's own public listing rather than taking the firm's word for it.
Someone who cannot pay, or who has grounds to say enforcing now would be unjust, may apply to the court for a stay of execution under CPR rule 83.7. Land clearance work, squatters, trespassers, travellers, abandoned cars or fly-grazing horses, runs on an entirely different footing: a possession order or the landowner's own legal standing, not the Schedule 12 debt machinery. Anyone facing that kind of notice should query it with the court that issued the order rather than treating it as a debt problem.
Force, and where it is limited
For an ordinary civil debt, entry into somebody's home cannot be forced on the first attempt. It has to be peaceable: through a door left open or one the occupier chooses to open. That changes on commercial premises, where paragraph 18A of Schedule 12 to the Tribunals, Courts and Enforcement Act 2007 permits entry without consent provided the debtor trades there and the debt is not a traffic contravention debt, a meaningfully wider power given how much of this firm's caseload is business-facing. Breaking a signed controlled goods agreement can also trigger forced re-entry under paragraph 19A. More detail sits in when bailiffs can force entry.
Cost of a High Court case
The percentage threshold on High Court work is lower than on the council tax scale.
| Stage | Fixed fee |
|---|---|
| Compliance | £79 |
| First enforcement stage | £200 plus 7.5% above £1,200 |
| Second enforcement stage | £520 |
| Sale | £550 plus 7.5% above £1,200 |
Those numbers apply where the writ was taken on from 1 May 2026 onward. None of it touches CRAR, forfeiture, evictions or land clearance, each of which is priced under the lease, the relevant court fee, or whatever the landowner has agreed. A Notice of Enforcement issued on or after that date must allow a minimum of 14 clear days, stretchable to 28 if a recognised debt adviser asks in time and the debt qualifies as non-business; given the commercial nature of most of this firm's work, that extension frequently will not be on offer.
Protected goods
Taking control of goods only reaches property that actually belongs to the debtor, whether an individual or a company. Regulation 4 shields ordinary clothing and bedding, equipment a household relies on day to day, anything needed for medical treatment, pets, assistance dogs, a disabled person's vehicle, and tools of trade up to a combined £1,350. Where the premises are commercial, items belonging to a customer, a supplier, or an entirely separate business sharing the address are not fair game either, though establishing that usually calls for paperwork rather than a verbal claim.
If the judgment, lease or debt itself is wrong
A judgment can only be revisited by the court that made it; Collect My Debt has no authority to alter one, except to the extent it may agree to pause action pending a court decision. A rent or lease dispute belongs with the landlord, or with whatever court is already seized of the matter. Ability to pay, as distinct from whether the judgment was correctly obtained, is often what a CPR 83.7 stay is for.
Struggling to pay
Raise it early, and back it with actual figures rather than a general statement of hardship; a stay of execution application in particular turns on a witness statement setting out your means. National Debtline, StepChange and Citizens Advice all offer free guidance to individuals, and a business in this position should look at specialist insolvency advice rather than treating it as a personal debt problem.
Making sure the letter is real
Work out first which service is actually in play, CRAR, a writ, an eviction, or something else on the list above, since the process and the cost basis differ for each. Contact the firm through details you have sourced yourself rather than a number printed only on the letter, and where a High Court writ is involved, ask for the authorising HCEO by name.
Taking a complaint further
Start with Collect My Debt's own procedure: reference number, date, and precisely what went wrong. Where the underlying issue is the lease, the rent, or the judgment itself, that goes to the landlord or the court, not the enforcement firm. Because the firm sits on the HCEOA's directory, conduct by a named High Court Enforcement Officer can be raised there; it does not sit on the ECB register or CIVEA's list on the evidence of this check, so neither offers a further stage for its non-HCEO work, and an individual agent's certificate is a matter for the county court that issued it.
A short checklist
- Pin down which service this is, CRAR, forfeiture, a writ, or an eviction or land clearance, since each has its own rulebook.
- For a writ, check it against the £600/£5,000 thresholds and get the authorising HCEO's name.
- For an eviction or clearance notice, go to the possession order or the landowner's authority rather than the debt-recovery rules.
- Send any dispute about a judgment or lease term to whichever body actually has power over it.
- If the amount is right but genuinely unaffordable, put figures together and consider a stay of execution once High Court enforcement has begun.
How a Collect My Debt debt could reach bailiffs
A debt collector cannot send bailiffs. Only a court can, and only after a judgment. These are the stages in between, and each one is easier to deal with than the one after it.
-
A collector asks you to pay
No court is involved yet. A debt collection agency has no enforcement powers at all, it cannot enter your home, take goods or add enforcement fees. This stage can last a long time.
-
A County Court claim is issued
The creditor, or the company that bought the debt, asks the court to decide you owe the money. This is the stage where the deadlines start to matter, and where a defence such as limitation has to be raised.
-
Judgment is entered (a CCJ)
If you do not respond in time, judgment is entered by default, without anyone examining whether the debt was correct. A CCJ stays on your credit file for six years.
-
A warrant or writ of control is issued
An unpaid judgment can be enforced. This is the document that authorises enforcement agents to attend, and the point at which a debt collection matter becomes a bailiff matter.
-
Enforcement agents can attend you are here
Now there are real powers: peaceable entry, taking control of goods, and statutory fees of £79, £247 and £116 at defined stages. This is the stage the earlier ones exist to avoid.
Which bailiffs would actually attend
That depends on the amount and on what kind of debt it is, and the rule is set by article 8 of the High Court and County Courts Jurisdiction Order 1991 rather than by the creditor's preference.
- Under £600, the judgment can only be enforced in the county court, so county court bailiffs attend under a warrant of control.
- £5,000 or more, and not a regulated credit agreement, it can only be enforced in the High Court, so High Court enforcement officers attend under a writ of control. They charge on a different and higher fee scale.
- Anything else, including a regulated credit agreement of any size, may be enforced in either court.
Whether your agreement is regulated by the Consumer Credit Act 1974 changes which court can enforce it. Credit cards, loans, overdrafts and catalogue accounts usually are; council tax, traffic penalties and court fines are not, and those reach enforcement by a different route entirely.
If several debts are enforced together
This happens often, particularly where one company has bought several of your accounts, or where a council has more than one liability order against you. The enforcement agent is instructed on all of them at once and deals with them on the same visit.
The fees do not simply multiply, and this is where people are most often overcharged. Where the agent is instructed under more than one enforcement power against the same debtor, and those powers can reasonably be exercised at the same time, regulation 11 of the Taking Control of Goods (Fees) Regulations 2014 splits the treatment:
- The £79 compliance fee may be charged for each enforcement power. Several of these is correct.
- The £247 enforcement fee and the £116 sale fee may each be charged only once, however many debts are involved.
So three debts enforced together should cost three compliance fees and one enforcement fee, £484, rather than three separate lots of £326. If you have been charged an enforcement fee for each debt on a single visit, that is worth challenging in writing.
The saving depends on the debts genuinely being enforceable at the same time. Where an agent legitimately attends on separate occasions for unrelated matters, separate fees can apply, so it is worth checking the dates and references on the fee breakdown before challenging it.
Not sure which one is contacting you? How to tell from the paperwork
Frequently asked questions
Is Collect My Debt a genuine company?
Yes. Collect My Debt Limited, company number 10002804, appears on the High Court Enforcement Officers Association's own member directory. As of an August 2026 check it is not shown on the ECB's accredited firms register or CIVEA's member list.
Will Collect My Debt chase me for council tax?
Unlikely. Its published services centre on CRAR, lease forfeiture, service charge recovery, High Court enforcement, evictions and land or vehicle clearance, none of which is council tax.
Can they force their way into my house?
Not on a first visit over an ordinary civil debt at a private address. Business premises are a different matter, given how much of this firm's caseload is commercial rather than residential.
What will a High Court case actually cost me?
£79 at compliance, £200 plus 7.5% above £1,200 once enforcement starts, £520 at the second stage, and £550 plus 7.5% above £1,200 if goods are sold. CRAR, forfeiture and eviction work sit outside that scale altogether.
Is an eviction notice the same thing as debt collection?
No. Removing squatters, trespassers, travellers, vehicles or animals runs on a possession order or the landowner's own standing, a different legal basis from the Schedule 12 fee structure used to recover money.
What exactly does CRAR allow, and against whom?
It lets a landlord recover unpaid commercial rent from a business tenant with a written lease and at least seven days' net arrears. It has no application to a residential tenancy.
Sources
- Companies House register GOV.UK Checked 2026-08-13
-
High Court and County Courts Jurisdiction Order 1991, article 8 (as amended)
legislation.gov.uk
shall be enforced only in the High Court where the sum which it is sought to enforce is £5,000 or more; shall be enforced only in the County Court where the sum which it is sought to enforce is less than £600; in any other case may be enforced in either the High Court or the County Court. A judgment or order of the County Court for the payment of a sum of money in proceedings arising out of an agreement regulated by the Consumer Credit Act 1974 shall be enforced only in the County Court.
Checked 2026-08-17 -
Taking Control of Goods (Fees) Regulations 2014, Schedule 1 Table 2, as amended by SI 2026/366
legislation.gov.uk
Compliance stage £79.00 0%; First enforcement stage £200.00 7.5%; Second enforcement stage £520.00 0%; Sale or disposal stage £550.00 7.5% — percentage of sum to be recovered exceeding £1200.
Checked 2026-08-17 -
Taking Control of Goods Regulations 2013, regulation 6, as amended by SI 2026/366
legislation.gov.uk
notice of enforcement must be given to the debtor not less than 14 clear days before the enforcement agent takes control of the debtor's goods. Where, before the expiration of the period of notice indicated in the notice of enforcement, a request is submitted by a debt advice provider on behalf of the debtor, the minimum period of notice referred to in paragraph (1) must be extended to a minimum of 28 clear days before the enforcement agent takes control of the goods. The extension under paragraph (1A) does not apply where the debt is non-eligible business debt. Where the period referred to in paragraph (1) or (1A) includes a Sunday, bank holiday, Good Friday or Christmas Day that day does not count in calculating the period.
Checked 2026-08-17 -
Taking Control of Goods (Fees) Regulations 2014, regulation 11
legislation.gov.uk
The enforcement agent may recover the compliance stage fee in respect of each enforcement power to which the instructions relate… the fixed fee for each stage may be recovered only once regardless of the number of enforcement powers to which the instructions relate.
Checked 2026-08-13 -
Tribunals, Courts and Enforcement Act 2007, Schedule 12, paragraph 10
legislation.gov.uk
An enforcement agent may take control of goods only if they are goods of the debtor.
Checked 2026-08-17 -
Tribunals, Courts and Enforcement Act 2007, Schedule 12, paragraph 17
legislation.gov.uk
Where paragraph 18, 18A, 19 or 19A applies, an enforcement agent may if necessary use reasonable force to enter premises or to do anything for which the entry is authorised.
Checked 2026-08-17 -
Tribunals, Courts and Enforcement Act 2007, Schedule 12, paragraph 18A
legislation.gov.uk
This paragraph applies if these conditions are met— (a) the enforcement agent has power to enter the premises under paragraph 14; (b) the enforcement agent reasonably believes that the debtor carries on a trade or business on the premises; (c) the enforcement agent is acting under a writ or warrant of control issued for the purpose of recovering a sum payable under a High Court or county court judgment; (d) the sum so payable is not a traffic contravention debt.
Checked 2026-08-17 -
Tribunals, Courts and Enforcement Act 2007, Schedule 12, paragraph 19A
legislation.gov.uk
This paragraph applies if these conditions are met— (a) the enforcement agent has power to enter the premises under paragraph 16; (b) the enforcement agent has taken control of the goods by entering into a controlled goods agreement with the debtor; (c) the debtor has failed to comply with any provision of the controlled goods agreement.
Checked 2026-08-17 -
Taking Control of Goods Regulations 2013, regulation 4
legislation.gov.uk
items or equipment (for example, tools, books, telephones, computer equipment and vehicles) which are necessary for use personally by the debtor in the debtor's employment, business, trade, profession, study or education, except that in any case the aggregate value of the items or equipment to which this exemption is applied shall not exceed £1,350… assistance dogs (including guide dogs, hearing dogs and dogs for disabled persons), sheep dogs, guard dogs or domestic pets; a vehicle on which a valid disabled person's badge is displayed.
Checked 2026-08-17 -
Civil Procedure Rules, rule 83.7 (writs of control and warrants — power to stay execution or grant other relief)
legislation.gov.uk
the debtor or other party liable to execution of a writ of control or a warrant may apply to the court for a stay of execution… Where the application for a stay of execution is made on the grounds of the applicant's inability to pay, the witness statement required by paragraph (6)(b) must disclose the debtor's means. If the court is satisfied that— (a) there are special circumstances which render it inexpedient to enforce the judgment or order; or (b) the applicant is unable from any reason to pay the money, then… the court may by order stay the execution of the judgment or order, either absolutely or for such period and subject to such conditions as the court thinks fit.
Checked 2026-08-17
Next step
Not sure where you stand?
Tell us what has happened and we will work out what your options actually are: which stage you are at, what the fees should be, and what can still be challenged.
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