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Enforcement company

High Court Enforcement Group: Fees, Writs and Force Entry

Two facts frame most questions about High Court Enforcement Group: the firm calls itself the largest independent enforcement company in England and Wales, and it changed hands in late 2024. Its letters look the same, but the names behind the company have shifted.

  • Who owns the company now
  • What each High Court fee stage costs
  • Whether they can force entry into a home
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What are High Court Enforcement contacting you about?

May not be suitable in all circumstances. Our initial advice is free, but fees may apply and your credit rating may be affected if you opt for a debt solution.

How we produce this guidance

Company details

Type Enforcement company
Registered name High Court Enforcement Group Limited
Company number 04527630

Key facts

Notice period
At least 14 clear days before any visit
Under £600
Stays in the County Court, not the High Court
Forced entry
Not for a writ of control on a first visit
Several debts
One enforcement fee, not one per writ
On this page 19 sections

Size means its name appears on everything from £700 trade debts to televised evictions. Here is what the public record shows, what the firm says about itself, and what its agents can lawfully do at your door.

The 2024 change of ownership

On 24 October 2024, Companies House recorded HCEGH Limited as holding 75% or more of the shares in High Court Enforcement Group Limited. HCEGH Limited is a holding vehicle rather than a trading business: incorporated on 30 August 2024 under the name AALR Limited, renamed that December, registered in Chester, and classified under SIC 64209, activities of other holding companies.

The same day, three men who had been registered since 1 September 2016 as exercising significant influence or control, Bryan Lewis Jones, Gordon Peter Dean and Michael Robert Anderson, ceased to hold that status; a fourth, Martin Leyshon, had already ceased in July 2020. A private company being sold is unremarkable. It is set out here because letters, agents' introductions and old reviews may all reference an era of the firm that has ended, and because the reliable identifier through any sale is the company number, not the people or branding you may remember.

Who are High Court Enforcement Group?

High Court Enforcement Group Limited is company 04527630, on the register since 5 September 2002, although not always under this name: it spent its first months as Michco 369 Limited and then Cherry's Limited, adopting its present name in February 2004. Its registered office is 2 Marine Road, Colwyn Bay, LL29 8PH, on the north Wales coast, and its recorded classification is 69109, other legal activities.

The HCEOA member directory lists the firm with offices in Colwyn Bay, Liverpool and Swansea, and names fourteen authorised High Court Enforcement Officers against it, among them Michael Anderson and Gordon Dean, two of the pre-sale controllers. Fourteen authorised officers under one roof is a genuinely large roster for this industry and is the register-level evidence behind the firm's scale claims. The Enforcement Conduct Board has listed the company as accredited since October 2023. Its own site adds claims of ISO 9001, 14001, 27001 and 45001 certification, which are the firm's statements rather than register facts.

Excel Civil Enforcement and the National Eviction Team

HCE Group states that it owns and operates two other brands. Excel Civil Enforcement, described by the group as established in 1991, handles council-instructed work of the kind this page does not cover. The National Eviction Team, acquired in 2017 by the group's account, carries out possession enforcement, traveller and protester removals and similar operations. Post from either name traces back to the same corporate family, so if two differently branded letters arrive about linked matters, that is the likely explanation rather than fraud.

Enforcement agents, not debt collectors

A writ names one of those authorised officers; the visits are made by enforcement agents acting for them. Both sit inside Schedule 12 of the Tribunals, Courts and Enforcement Act 2007, the taking-control-of-goods regime, when the instrument is a writ of control. A debt collection agency occupies a much weaker position: no entry rights, no seizure rights, nothing beyond persuasion unless it first wins a judgment. Which letter is which is unpacked in bailiffs and debt collectors.

The writs HCE Group enforce

Money work arrives as a writ of control: mostly County Court judgments transferred up, plus employment tribunal awards that have been registered as judgments and foreign judgments recognised here. Property work arrives as a writ of possession, covering residential eviction, unlawful occupation, compulsory purchase enforcement and site clearances. Between the two sits CRAR, the commercial rent procedure, which uses taking-control-of-goods machinery but needs no judgment at all. The group also advertises process serving and vehicle recovery, neither of which is enforcement of a debt against you in the Schedule 12 sense.

Everything below concerns the writ of control and CRAR strands. If your paperwork says possession, jump to that section now.

When a judgment can be transferred to the High Court

The gateway is article 8 of the High Court and County Courts Jurisdiction Order 1991, as amended, and it has three bands rather than one rule. A money judgment below £600 cannot be sent up at all. From £600 to just under £5,000, the creditor chooses between County Court and High Court enforcement. At £5,000 or more, High Court enforcement is the only route. Cutting across all three bands, paragraph (1A) holds any judgment arising from a Consumer Credit Act 1974 regulated agreement in the County Court whatever its size, which is worth checking whenever the underlying debt was a loan, card or similar product. The mechanics of transfer and what an HCEO then does are covered in High Court enforcement officers.

Eviction, possession and the National Eviction Team caseload

A writ of possession orders occupants out of land or premises. It is not a device for collecting money, it does not use the fee scale below, and its notice and force rules are entirely its own; the taking-control-of-goods safeguards discussed on this page simply do not attach to it. HCE Group runs a substantial caseload of this work through the National Eviction Team brand, from single tenancies to large sites. If this is your situation, this page can tell you who the firm is, but the advice you need is possession-specific, and quickly.

Rent arrears on commercial premises: the CRAR rules

CRAR lets a landlord of business premises instruct enforcement against a business tenant without first suing. Its preconditions are strict. The lease must be evidenced in writing, under section 74 of the Tribunals, Courts and Enforcement Act 2007. And under section 77 with regulation 52 of the Taking Control of Goods Regulations 2013, at least seven days' rent must be unpaid at the notice stage and again when control is first taken. Purely residential occupiers are outside CRAR altogether. A fuller treatment sits in our Dukes Bailiffs profile, another firm with a mixed commercial book.

What a writ of control costs at each stage

No HCEO firm sets its own prices; the High Court tariff is regulated, and from 1 May 2026 it runs as follows for new instructions (older writs may still be on the previous figures):

Stage What has happened Fee
Compliance Writ received; notice of enforcement sent; no visit yet £79
First enforcement An agent has attended to take control of goods £200, plus 7.5% of any balance over £1,200
Second enforcement The statutory conditions for a further stage are met £520
Sale Goods removed and sold or disposed of £550, plus 7.5% of any balance over £1,200

Compare the county-court-only tariff and two differences stand out: the percentage begins at £1,200 rather than £1,900, and there is a second enforcement stage at all. That £520 charge is conditional, not automatic, so a bill containing it justifies a written question: what event, and what date, satisfied the condition?

Two or more writs held together

Where HCE Group hold several writs against you, expect one £79 compliance fee per writ. What regulation 11 of the Taking Control of Goods (Fees) Regulations 2014 does not allow is stacking the larger stage fees: the enforcement fee, and any sale fee, may be charged once where the debts can reasonably be enforced together. Duplicates on the itemised account are challengeable in writing.

Can High Court Enforcement Group force entry?

Take the ordinary case first: a writ of control, your home, a first visit. There is no forced-entry power in that situation. The agent's lawful way in is peaceable: a door that gets opened, or was left unlocked. Nobody has to open up, no offence is committed by staying quiet inside, and the writ gains no extra strength from your silence.

Two provisions modify that baseline. Where the premises are used for a trade or business and the debt is not a traffic contravention, paragraph 18A of Schedule 12 allows reasonable force to get in; its target is commercial units, not living rooms. And once a controlled goods agreement exists and has been broken, paragraph 19A allows reasonable force to re-enter. A vehicle within reach outside is a separate exposure: it can be taken into control with no entry at all. Possession warrants under the eviction caseload follow their own law and are not limited by any of this. See when bailiffs can force entry for each provision in detail.

Exempt goods and vehicle ownership

Enforcement bites on the debtor's goods and nothing else, so the starting question for any listed item is whose it is; a spouse's, flatmate's or finance company's property does not become available by sitting in the wrong building, though paperwork wins that argument, not protest.

Some goods are exempt regardless of the judgment's size, under regulation 4 of the Taking Control of Goods Regulations 2013: basic clothing and bedding, the cooker, fridge and other equipment a home cannot reasonably function without, medical and care items, what a child or an elderly or disabled member of the household depends on, pets and assistance dogs, and any vehicle carrying a valid disabled person's badge. Tools of the trade escape only up to £1,350 across everything claimed.

On cars specifically: a Motability car is leased, a financed car generally belongs to the lender until the final instalment, and a relative's car is a third party's property. Any of those is an argument to make on day one, with documents attached. More in can bailiffs take my car and what bailiffs can take.

Paying in instalments: controlled goods agreements

Instalments under an active writ normally mean signing a controlled goods agreement, which trades continued possession of listed items for kept payments. Before signing, verify three things: every listed item is yours, nothing on the list is exempt, and the figures match the regulated scale. The obligations that come with your signature are explained in controlled goods agreements. Missing a payment under one of these is not like missing a phone bill; it opens the paragraph 19A re-entry door, so speak to the firm before a due date slips, never after.

If full payment is out of reach

Proposals with working attached succeed more often than round numbers. Prepare an income and expenditure statement, offer what it shows you can sustain, and get free help building it from National Debtline, StepChange or Citizens Advice.

Disputing the judgment or the balance

HCE Group's role begins after judgment; the firm has no jurisdiction to unpick what the court or tribunal decided. Direct that argument to the claimant and, where needed, the court itself. From the firm, request in writing: the writ reference and issuing court, the date of issue, the judgment enforced, and a full fee-by-fee breakdown. State plainly that the balance is disputed and identify where you have raised it, so enforcement decisions are made knowing that.

Vulnerability and how HCE Group must respond

Disclose it in writing, as soon as you can. Relevant circumstances are open-ended rather than a checklist: illness physical or mental, disability, pregnancy, bereavement, age, language and literacy barriers, or several of these together. Disclosure does not erase the writ; what it should change is conduct, which can mean paused visits, more time, adapted communication or a softer payment schedule.

Verifying a letter from HCE Group

Because the group writes under three brands and has recently changed owners, verify by case rather than by logo. The writ reference plus the issuing court settles authenticity fastest. The firm's published debtor line is 01492 539 039, reachable independently of anything printed on the letter. Before any payment: confirm which writ it settles and at what stage, get a receipt or reference, and remember that a doorstep agent can be paid without being admitted.

Complaints: HCE Group first, then the ECB

For incidents from 1 January 2025, the firm publishes a debtor and third-party procedure at hcegroup.co.uk: raise the complaint within three months, to complaints@hcegroup.co.uk or the Complaints Officer at Vaughan Thomas House, 141 Walter Road, Swansea, SA1 5RW. Its stated timescales are acknowledgement in 2 working days, informal resolution attempted in 5, formal investigation within 20, longer in complex cases. After the formal stage, an unresolved complaint can go to the Enforcement Conduct Board. Certificate challenges against an individual agent go instead to the issuing County Court. Evidence wins complaints: hold on to dates, letters, photographs and names.

Five things to do today

  1. Read the writ type off the paperwork. Possession means specialist advice now; control means the rest of this list.
  2. Reconcile every fee on the account against the regulated scale, and apply the regulation 11 test if several writs are involved.
  3. Send any ownership, finance or exemption evidence for goods and vehicles before the next visit, not during it.
  4. Raise disputes about the judgment with the claimant and court in writing, copying the firm.
  5. Disclose vulnerability, and if the sum is unaffordable, put a budget-backed offer.

How to contact High Court Enforcement Group

Phone
01492 539 039 (debtor/enforcement line, Colwyn Bay office)
Registered address
2 Marine Road, Colwyn Bay, LL29 8PH

Before you call

Calling High Court Enforcement Group does not stop enforcement on its own, but it is usually better than ignoring the letter. A few minutes of preparation makes the call go better.

  • Have the reference number from their letter to hand, it identifies the debt and the stage it has reached.
  • Work out what you can genuinely afford each month before you ring, not during the call.
  • Write down the name of the person you speak to, the date and what was agreed.
  • Ask for any arrangement to be confirmed in writing before you make a payment.
  • If you are struggling with your health, a disability, or caring responsibilities, say so, firms must take vulnerability into account.

You are not obliged to agree to an amount you cannot afford because it is pressed on you during a call. If an offer is refused, that refusal is not the end of the matter, it can be reviewed, and a complaint can be made if the handling was unreasonable.

Is High Court Enforcement Group legitimate?

We have not been able to confirm a current enforcement certificate for High Court Enforcement Group from the public register. That does not mean the contact you received is fake, check the register yourself before acting.

Check the certificated enforcement agent register (opens on GOV.UK)

Who oversees them

  • CIVEA — the Civil Enforcement Association (corporate member)
  • Enforcement Conduct Board (accredited)

If you want to complain

Complain to High Court Enforcement Group first, an escalation is normally only accepted once the firm has had the chance to respond.

How a High Court Enforcement Group debt could reach bailiffs

A debt collector cannot send bailiffs. Only a court can, and only after a judgment. These are the stages in between, and each one is easier to deal with than the one after it.

  1. A collector asks you to pay

    No court is involved yet. A debt collection agency has no enforcement powers at all, it cannot enter your home, take goods or add enforcement fees. This stage can last a long time.

    What debt collectors can and cannot do

  2. A County Court claim is issued

    The creditor, or the company that bought the debt, asks the court to decide you owe the money. This is the stage where the deadlines start to matter, and where a defence such as limitation has to be raised.

    Check whether the debt is too old to enforce

  3. Judgment is entered (a CCJ)

    If you do not respond in time, judgment is entered by default, without anyone examining whether the debt was correct. A CCJ stays on your credit file for six years.

    How to check whether you have a CCJ

  4. A warrant or writ of control is issued

    An unpaid judgment can be enforced. This is the document that authorises enforcement agents to attend, and the point at which a debt collection matter becomes a bailiff matter.

    What a warrant of control allows

  5. Enforcement agents can attend you are here

    Now there are real powers: peaceable entry, taking control of goods, and statutory fees of £79, £247 and £116 at defined stages. This is the stage the earlier ones exist to avoid.

    What bailiffs can and cannot take

Which bailiffs would actually attend

That depends on the amount and on what kind of debt it is, and the rule is set by article 8 of the High Court and County Courts Jurisdiction Order 1991 rather than by the creditor's preference.

  • Under £600, the judgment can only be enforced in the county court, so county court bailiffs attend under a warrant of control.
  • £5,000 or more, and not a regulated credit agreement, it can only be enforced in the High Court, so High Court enforcement officers attend under a writ of control. They charge on a different and higher fee scale.
  • Anything else, including a regulated credit agreement of any size, may be enforced in either court.

Whether your agreement is regulated by the Consumer Credit Act 1974 changes which court can enforce it. Credit cards, loans, overdrafts and catalogue accounts usually are; council tax, traffic penalties and court fines are not, and those reach enforcement by a different route entirely.

If several debts are enforced together

This happens often, particularly where one company has bought several of your accounts, or where a council has more than one liability order against you. The enforcement agent is instructed on all of them at once and deals with them on the same visit.

The fees do not simply multiply, and this is where people are most often overcharged. Where the agent is instructed under more than one enforcement power against the same debtor, and those powers can reasonably be exercised at the same time, regulation 11 of the Taking Control of Goods (Fees) Regulations 2014 splits the treatment:

  • The £79 compliance fee may be charged for each enforcement power. Several of these is correct.
  • The £247 enforcement fee and the £116 sale fee may each be charged only once, however many debts are involved.

So three debts enforced together should cost three compliance fees and one enforcement fee, £484, rather than three separate lots of £326. If you have been charged an enforcement fee for each debt on a single visit, that is worth challenging in writing.

The saving depends on the debts genuinely being enforceable at the same time. Where an agent legitimately attends on separate occasions for unrelated matters, separate fees can apply, so it is worth checking the dates and references on the fee breakdown before challenging it.

Not sure which one is contacting you? How to tell from the paperwork

Frequently asked questions

Are High Court Enforcement Group bailiffs or debt collectors?

Neither label quite fits: they are an enforcement firm whose writs are directed to authorised High Court Enforcement Officers, fourteen of whom the HCEOA directory lists against the company. The agents who visit exercise Schedule 12 taking-control-of-goods powers on those officers' behalf. Eviction cases run under writs of possession, outside that framework.

Are High Court Enforcement Group legitimate?

Yes. High Court Enforcement Group Limited has been on the Companies House register since 2002 under number 04527630, appears on the Enforcement Conduct Board's accredited firms register with an October 2023 accreditation date, and is an HCEOA member firm. Verify a particular letter through the issuing court using the writ reference, or via the firm's published debtor line.

Who owns High Court Enforcement Group now?

Since 24 October 2024, HCEGH Limited, a Chester-registered holding vehicle incorporated only weeks earlier. The three individuals recorded as controlling the firm since 2016, including two of its longstanding enforcement officers, ceased to be persons with significant control the same day.

Can High Court Enforcement Group force entry into my home?

Not on a first visit under a writ of control. A home can only be entered peaceably, through a door that is opened or unlocked. The narrow force provisions cover trade or business premises, and re-entry after a controlled goods agreement has been broken. Their eviction arm works under writs of possession, where different rules apply.

What are High Court Enforcement Group's fees?

The regulated High Court scale, identical across every HCEO firm: compliance £79; first enforcement stage £200 plus 7.5% of the balance over £1,200; second enforcement stage £520; sale stage £550 plus that percentage again.

I have more than one debt with HCE Group. Do the fees multiply?

The compliance fee does, once per writ. The enforcement stage and sale fees do not, where the writs can reasonably be enforced together on one occasion; that limit comes from regulation 11 of the fees regulations.

Can HCE Group take my car?

A vehicle that is yours, accessible and non-exempt can be taken into control, even from the street. Leased and financed cars, Motability vehicles, disabled badge holders' vehicles and cars owned by someone else in the household are a different matter; evidence any of those immediately.

Who do I complain to about High Court Enforcement Group?

Its complaints officer in Swansea first, under the published procedure for incidents from 1 January 2025 onward, then the Enforcement Conduct Board once the formal stage ends. Complaints about the judgment itself go to the court or tribunal that made it.

Sources

  1. Companies House register GOV.UK Checked 2026-08-13
  2. Enforcement Conduct Board Enforcement Conduct Board
    independent oversight of the enforcement industry (bailiffs) to ensure that all those who are subject to enforcement action in England & Wales are fairly treated.
    Checked 2026-08-17
  3. High Court and County Courts Jurisdiction Order 1991, article 8 (as amended) legislation.gov.uk
    shall be enforced only in the High Court where the sum which it is sought to enforce is £5,000 or more; shall be enforced only in the County Court where the sum which it is sought to enforce is less than £600; in any other case may be enforced in either the High Court or the County Court. A judgment or order of the County Court for the payment of a sum of money in proceedings arising out of an agreement regulated by the Consumer Credit Act 1974 shall be enforced only in the County Court.
    Checked 2026-08-17
  4. Consumer Credit Act 1974, section 90 legislation.gov.uk
    the creditor is not entitled to recover possession of the goods from the debtor except on an order of the court, where the debtor has paid one-third or more of the total price of the goods.
    Checked 2026-08-13
  5. Taking Control of Goods (Fees) Regulations 2014, Schedule 1 Table 2, as amended by SI 2026/366 legislation.gov.uk
    Compliance stage £79.00 0%; First enforcement stage £200.00 7.5%; Second enforcement stage £520.00 0%; Sale or disposal stage £550.00 7.5% — percentage of sum to be recovered exceeding £1200.
    Checked 2026-08-17
  6. Taking Control of Goods Regulations 2013, regulation 6, as amended by SI 2026/366 legislation.gov.uk
    notice of enforcement must be given to the debtor not less than 14 clear days before the enforcement agent takes control of the debtor's goods. Where, before the expiration of the period of notice indicated in the notice of enforcement, a request is submitted by a debt advice provider on behalf of the debtor, the minimum period of notice referred to in paragraph (1) must be extended to a minimum of 28 clear days before the enforcement agent takes control of the goods. The extension under paragraph (1A) does not apply where the debt is non-eligible business debt. Where the period referred to in paragraph (1) or (1A) includes a Sunday, bank holiday, Good Friday or Christmas Day that day does not count in calculating the period.
    Checked 2026-08-17
  7. Taking Control of Goods (Fees) Regulations 2014, regulation 11 legislation.gov.uk
    The enforcement agent may recover the compliance stage fee in respect of each enforcement power to which the instructions relate… the fixed fee for each stage may be recovered only once regardless of the number of enforcement powers to which the instructions relate.
    Checked 2026-08-13
  8. Tribunals, Courts and Enforcement Act 2007, Schedule 12, paragraph 10 legislation.gov.uk
    An enforcement agent may take control of goods only if they are goods of the debtor.
    Checked 2026-08-17
  9. Tribunals, Courts and Enforcement Act 2007, Schedule 12, paragraph 17 legislation.gov.uk
    Where paragraph 18, 18A, 19 or 19A applies, an enforcement agent may if necessary use reasonable force to enter premises or to do anything for which the entry is authorised.
    Checked 2026-08-17
  10. Tribunals, Courts and Enforcement Act 2007, Schedule 12, paragraph 18A legislation.gov.uk
    This paragraph applies if these conditions are met— (a) the enforcement agent has power to enter the premises under paragraph 14; (b) the enforcement agent reasonably believes that the debtor carries on a trade or business on the premises; (c) the enforcement agent is acting under a writ or warrant of control issued for the purpose of recovering a sum payable under a High Court or county court judgment; (d) the sum so payable is not a traffic contravention debt.
    Checked 2026-08-17
  11. Tribunals, Courts and Enforcement Act 2007, Schedule 12, paragraph 19A legislation.gov.uk
    This paragraph applies if these conditions are met— (a) the enforcement agent has power to enter the premises under paragraph 16; (b) the enforcement agent has taken control of the goods by entering into a controlled goods agreement with the debtor; (c) the debtor has failed to comply with any provision of the controlled goods agreement.
    Checked 2026-08-17
  12. Taking Control of Goods Regulations 2013, regulation 4 legislation.gov.uk
    items or equipment (for example, tools, books, telephones, computer equipment and vehicles) which are necessary for use personally by the debtor in the debtor's employment, business, trade, profession, study or education, except that in any case the aggregate value of the items or equipment to which this exemption is applied shall not exceed £1,350… assistance dogs (including guide dogs, hearing dogs and dogs for disabled persons), sheep dogs, guard dogs or domestic pets; a vehicle on which a valid disabled person's badge is displayed.
    Checked 2026-08-17
  13. Taking Control of Goods Regulations 2013 (SI 2013/1894), regulation 13 legislation.gov.uk
    The enforcement agent may not take control of goods of the debtor before 6 a.m. or after 9 p.m. on any day.
    Checked 2026-08-17
  14. Tribunals, Courts and Enforcement Act 2007, section 74 (CRAR: lease) legislation.gov.uk
    "Lease" means a tenancy in law or in equity, including a tenancy at will, but not including a tenancy at sufferance… A lease must be evidenced in writing.
    Checked 2026-08-17
  15. Tribunals, Courts and Enforcement Act 2007, section 77 (CRAR: the minimum amount) legislation.gov.uk
    CRAR is exercisable only if the net unpaid rent is at least the minimum amount immediately before each of these— (a) the time when notice of enforcement is given; (b) the first time that goods are taken control of after that notice. The minimum amount is to be calculated in accordance with regulations.
    Checked 2026-08-17
  16. Taking Control of Goods Regulations 2013, regulation 52 (minimum amount of net unpaid rent) legislation.gov.uk
    the minimum amount of net unpaid rent for the purposes of section 77(3) of the Act is an amount equal to 7 days' rent.
    Checked 2026-08-17

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